The Credit Manager is responsible for all job functions in the Credit and Accounts Receivable Department. This includes management of all Credit department and Accounts Receivable personnel, collection and receivables activities, audits, and coordination of accounts for legal action.
Job Duties/Responsibilities may include, but are not limited to:
Maintain and ensure compliance of credit policies and procedures
Manage the collection activity for the company and exhaust collection remedies with tact and professionalism
Drive a process improvement mindset throughout the department in a positively engaged manner
Manage the bad debt process including accounts in litigation
Exhibit a heightened awareness for fraud and demonstrate an appropriate internal control mindset
Oversee M&A integration activities
Oversee investigation and approval process for opening accounts and sales orders
Demonstrate sound analytical capabilities and effective communication skills to facilitate constructive action-planning for account resolution
Prepare monthly reports and aging schedules
Conduct monthly AR meetings with operations and credit team and effectively communicate cross-functionally
Transmit complete and accurate files as the basis for litigation
Own the talent acquisition process for the department
Motivate personnel to optimize performance and professional growth
Provide appropriate feedback to staff through recurring discussions and performance reviews
Maintain strong communication with employees and establish a team environment
Assist with negotiating customer contracts consistent with our standard terms and conditions and acceptable to CTE
Manage financial audit and other reporting requests
Special credit department projects and assignments as needed
SUPERVISORY RESPONSIBILITIES
Credit Analysts
Collection Specialists
EDI Portal Coordinators
EDUCATION AND EXPERIENCE
Bachelor’s degree in Business, Finance or Accounting
2 years of experience in a supervisory credit or collections role
Strong financial acumen and understanding of accounting principles.
Must exhibit a sense of urgency, customer service skills and possess good communication skills.
Proficiency using Microsoft Office including Excel, Outlook and Word.
Salary.com Estimation for Credit Manager in Charlotte, NC
$104,519 to $152,337
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