Be a Customer Success Hero! Join Our Growing Aviation Training Team.
CTS is a leading provider of online aviation training solutions, helping aviation industry professionals around the globe. We're passionate about customer success and building a fun, collaborative team.
Our mission is to deliver exceptional service and continuously improve our Training as a Service (TaaS) model. Join us in shaping the future of aviation training!
We're looking for someone who will not only add to our culture, but someone who really wants to get in over their head at times and make a little dent in the CTS universe. If you're a positive person who loves to help others and strives to be the best they can be, then we want you on our team!
The Role:
As a Customer Success Manager, you'll be the wingman our clients rely on, building and maintaining strong relationships along the way. From pre-sales to ongoing account management, you'll be the primary point of contact, ensuring client needs are met while providing exceptional service. Success in this role can be found through managing the following key responsibilities:
Who you are:
Bonus point if...
What's in it for you:
Ready to Board? If you’re all about delivering unforgettable customer experiences and looking for a place where your work truly matters, we want to meet you! Apply today and become a valuable member of the CTS team!
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Compensation package:
Schedule:
Ability to Relocate:
Work Location: In person
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