Service administrator
Job Posting for Service administrator at Cummins Inc.
Description
We are looking for a talented FIELD SERVICE ADMINISTRATOR to join our team specializing in service for our Sales and Service department in Elko, NV.
In this role, you will make an impact in the following ways :
Identify customer’s needs, gathers pertinent information, provides quotes, develops claims, prepares repair plans and provides status updates to customers on repair work.
Create complex work orders including diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability;
Review work orders to ensure accuracy for invoicing and warranty.
Complete required training on a timely basis.
Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.
Last updated : 2024-04-05
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