Dispatcher - Laboratory/Radiology

SHIFT

Double Weekend

Option for another 8 hour shift during the week

POSITION SUMMARY

Individual will be reporting to the Dispatch Manager, the Dispatcher-Laboratory/Radiology directs the activities of phlebotomy/radiology technicians. Ensures that all draws/exams are completed on schedule and in accordance with company standards. Coordinates with Phlebotomy Supervisor, Dispatch Manager, and Lab/X-Ray Manager to ensure complete satisfaction as required.

ESSENTIAL FUNCTIONS

• Communicate professionally and effectively with clients.
• Ensures all facilities and assignments arrive to headquarters by checking Labdaq, Rapid Rad, and other reports.
• Ensures all Stats, timed draws, and daily scheduled assignments including specimen pick-ups are completed in a timely manner.
• In a timely and effective manner, ensures all assignments have proper coverage. Redeploy resources as needed.
• Assigns and ensures phlebotomists, x-ray techs, ultrasound techs, and couriers tasks within established routes. Communicate throughout the shift with field staff based upon fluctuating business needs.
• Ensures all hours and assignments are distributed fairly while ensuring efficient turn-around time.
• Communicating in a timely manner all specimen rejections to facilities, critical results for Lab and X-Ray
• Maintains confidential HIPAA information and shares with others only when it is essential for them to perform their job duties.
• Participate in shift change huddles and pass downs including completing all required reports and data entry requirements.
• Performs miscellaneous job related duties as requested.

EDUCATION

• Requires high school or equivalent education.
• Prefer 2-3 years’ experience in medical “Front Office” or administrative experience or training in a hospital, laboratory, or doctor’s office.
• Must possess excellent communication skills, including phone etiquette, knowledge or medical terminology, procedure, and diagnosis coding.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person