Compounding Data Entry Technician

Responsible for duties listed above and other specific tasks as follows:
1. Accurately data enter all the required patient information into the computer software system for pharmacist review including patient name, DOB, demographic info, contact number, drug allergies, concomitant medications, disease states, billing and shipment information along with the required prescription information per New Jersey state Board of Pharmacy laws and regulations.
2. Alert the on-duty Pharmacist to any drug interactions, drug allergies, or warnings that may appear upon data entering prescriptions.
3. Alert the on-duty Pharmacist to any inconsistencies or incorrect information on the prescription that may require clarification from the prescriber.
4. Update drug costs, AWP, NDC, and package sizes from various manufacturers into the computer system.
5. Enter new compound formulas into the computer system to reflect proper chemicals and medications used to compound the product. Update as needed to ensure that the proper costs are billed to third-parties and to patients.
6. Submit third party prescription billings, automatic refill requests by customers, Paychex billing and coupon cards that customers provide for reimbursement of claims. Correct all denied claims and call for prior authorizations from practitioner offices.
7. Inform customers of delays in filling their prescription.
8. Check the IVR system for refill requests and patient calls. Inform the Pharmacist of practitioner calls needed to be addressed. Check the electronic prescription system and print prescriptions that need to be filled.
9. Assist with audit preparation and reconciliation as directed by Management.
10. Collate and file any Rx activity paperwork from the previous day.
11. Prepare and send daily prescription/OTC drug order via computer to various wholesalers.
12. Track inventory levels in computer, order points, and return excess medication to maintain a proper inventory.
13. Reverse third-party claims and return medications to stock after 2 weeks in the "Will-Call" section.
14. Excellent communication skills in relation to customer & partner calls and coordination with the call center.