Temp Guest Services Associate

We are looking to hire a Temporary Full-Time Guest Services Associate for this summer

Applicants must be able to work Wednesday-Sunday from 9:00AM - 5:30PM

The Museum Guest Service Associate position is at a Science and Wildlife Center located in the Coyote Point Park in San Mateo. We are looking for an enthusiastic, customer service driven individual for our front desk & gift shop that must be able to represent our business professionally while projecting an upbeat demeanor. We also have evening events (wedding, birthdays, corporate events) that you might be asked to work if available. You will work with a team, but sometimes work independently for the duration of the shift with limited supervision. Every employee has the opportunity to participate in DEI work.

Job Responsibilities

• Perform the daily open and closing procedures consistently; including walking through the animal exhibits; unlocking doors; turning on exhibits.
• Be knowledgeable about the merchandise and answer customer questions
• Ring up all transactions correctly using the POS system
• Assist the Front Desk with questions and selling tickets and museum memberships, includes both typing for short periods of time (no longer than 5 minutes at a time) and use of the mouse for point and click procedures.
• Assist the Gift Shop with retail needs and Events with miscellaneous duties
• Light housekeeping duties (cleaning exhibits and the front desk at the end of the day; bending and reaching to pick up exhibit items; replacing printer toner and/or drum; etc.)

Desired Qualities

We recognize that life, work, and education experiences all contribute to qualities of a successful candidate. The most successful candidate will demonstrate evidence of many of the following:

• Demonstrated customer service skills plus 1 year of retail experience
• Positive, friendly demeanor and be tidy in their appearance
• Familiarity with Microsoft Office, Excel, and Outlook
• Dependable and reliable and who will arrive to work timely & be committed to job
• Ability to multitask and prioritize competing responsibilities
• Merchandising skills: help setup visual displays and maintain them throughout the shift
• Demonstrated ability to show sensible & sound thinking when handling a situation
• Ability to communicate in English (multi-language speaker is a PLUS)

Physical Demands and Working Conditions

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Environment: Work is conducted primarily at CuriOdyssey. Occasionally work is conducted in the field for outreach and special events. Mileage will be reimbursed for use of personal vehicle for approved organization business.

Mobility: Physical ability and endurance to carry and lift heavy materials, up to 50 pounds, and/or frequently move from a sitting to standing position. Bending, reaching, and twisting may be required.

CuriOdyssey seeks to build a diverse work team and encourages applications from candidates who will add to that diversity. CuriOdyssey is committed to creating an inclusive and equitable workplace and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enable us to better meet our mission. CuriOdyssey considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other identifiable status.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
All staff & guests are required to wear masks at this time.

Ability to commute/relocate:

• San Mateo, CA 94401: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What makes you want to work at CuriOdyssey?
• Are you available to work shifts Wednesday through Sunday?

Experience:

• Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: One location