Document Control Analyst

Job Title

Document Control Analyst

Job Description Summary

This position is responsible for but is not limited to managing, creating, organizing, and storing documents, and other information in an organization. Managing the organization’s essential documents repository will also include processing requests for information, and creating, revising, and publishing templates for data analysis and reporting. This role requires the individual to work with all levels of employees and customers interfacing through in-person meetings or phone calls.

Job Description

ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES:

Reports to Quality Manager, and typically develops personal work assignments from customer and company generated data and interactions. Utilizes this input to prioritize personal work assignments to achieve defined account performance criteria.

Must be able to work in a team-oriented, safety conscience environment. Safety expectations include, but are not limited to, compliance with all company and customer safety policies, guidelines, and procedures.

The Business Essentials Site Administrator is responsible for managing the organization’s document and information repository using Business Essentials. Responsible for scheduling and facilitating document control review meetings with area managers and process owners. Reviewing and updating procedures, work instructions, workflows, job aides, etc. Support our procedures by maintaining up-to-date and easily traceable documents.

Checking for accuracy and editing documents and files Archiving documents and files, ensuring all team members have the necessary access to documentation. Facilitate and document internal and customer meeting minutes, corrective action, and root cause analysis information. Support preventive maintenance audit data, service requests, and customer concern reporting. Create templates for future use. Retrieve files as requested by employees and customers. Manage the flow of documentation within the organization. Create and maintain data spreadsheets for review and analysis with the use of Excel and Smartsheet. Maintain confidentiality around sensitive information, terms, and agreements. Assist and support calibration audits and audit reporting at the Plano HQ facility. Prepare ad-hoc reports, presentations, and information as needed.

ADDITIONAL RESPONSIBILITIES AND DUTIES:

Ensures compliance with all company/customer regulations, policies, and procedures. Promote an atmosphere of trust and confidentiality with all employees to ensure all matters will be dealt with professionally and confidentially. Develop and maintain a good working relationship with the customer and maintain the customer’s confidence through effective communication, open rapport, and a solid record of delivery on commitments. Achieve performance expectations set forth as part of performance appraisals. Support the company’s goals and objectives by promoting a team-oriented and safety-conscious environment. Work effectively with all levels of the organization by utilizing strong organizational, interpersonal, facilitator, and time management skills. Must maintain positive customer and employee relations.

JOB QUALIFICATIONS:

Education: Must possess a high school degree or GED equivalent. An advanced degree or advanced training in office management is desired but not required. Experience: Possess a minimum of five years of demonstrated experience in clerical and administrative functions, preferably in an industrial work environment. Must have demonstrated proficiency with Microsoft Word, MS Excel, MS PowerPoint, and e-mail correspondence Must be able to effectively work alone or in groups with others at all levels of the company and customer organizations. Experience working with Smartsheet, and Power BI is desired, but not required.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.