Event Services Coordinator

Job Title

Event Services Coordinator

Job Description Summary

The Event Services Coordinator will be responsible for providing concierge service to all guests at the location before, during, and after each event. Support the Event Manager and teammates in covering events and follow up on details of scheduling. Work closely with event sponsors, vendors, and personnel to ensure exceptional customer

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assist with scheduling, planning, and maximum utilization of meeting and event spaces

• Provide daily direction to the conference attendant and provide A/V support and training as needed

• Provide professional and courteous meeting planning assistance to internal and external clients

• Assist with coordinating a myriad of meeting details to ensure successful execution and proper communication

• Responsible for ensuring achievement of all department service guidelines including answering phone calls within 3 rings and responding to electronic requests within the work day

• Support and take direction from supervisor, maintaining flexibility and an ability to work quickly with accuracy

• Respond in a timely manner to last minute configuration changes and additions

• Draft contracts and invoices and all other general duties as required and or assigned by the Event Manage

Minimum Requirements
• Bachelors degree (preferred)

• 2 years of customer service experience in hospitality or event planning background, or any similar combination of education and experience

• Ability to work a flexible schedule in order to accommodate event needs - including nights and weekends (April-October being busy season)

• This is a permanent in-office position, working from home will not be permitted

• Demonstrated proficiency with all applicable software packages including work processing, spreadsheets, and database management

• Proficiency in Microsoft Office Suite

• Ability to manage multiple tasks

• Basic knowledge of audiovisual equipment

• Proven record of providing excellent internal and external customer service
Excellent oral and written communication skills
 

Required education
Bachelor's Degree Preferred

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.