Facilities Admin, CWFS

Job Title

Facilities Admin, CWFS

Job Description Summary

The Facilities Administrator assists the facilities management team to ensure successful service delivery of the client’s facilities needs.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assists manager in addressing client inquiries and concerns ensuring timely and quality issue resolution and service delivery. • Follows up with contractors to ensure timely execution & closeout of work orders at the direction of manager. • Utilizes manager provided reporting to identify and escalate open work orders that are falling outside of the customers SLAs (SLAs such as Tech to Site compliance, Budget, IVR usage and process compliance). • Follows up on completed work orders with contractors to ensure timely delivery of invoices and backup documentation needed to comply with the client’s contract. • Audits final contractor invoice pricing based on manager and client approval criteria to ensure it meets both the contractor’s stated contracted rates and mark ups as well as being compliant with the clients’ contract • Assists manager in monitoring and assessment of contractor performance. • Utilize technology platform to document facilities management activities.      Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential function and assigned duty satisfactorily. The requirements listed below are representative of the knowledge, skills, competency, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma or general education degree (GED) required, some college preferred 2. Outstanding customer service skills required. 3. Must have a basic understanding of facilities repairs, including plumbing, electrical, and HVAC. 4. Ability to operate general office equipment such as computer, copier, fax machine, scanner, and multi-line telephone system. 5. Must possess excellent time management skills and be adaptable to change. 6. Ability to apply basic math, including adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals.  7. Ability to communicate verbally in one-on-one situations with management and co-workers; listen to others without interrupting and get clarification when needed. 8. Strong attention to detail and focus on quality and accuracy. 9. Exhibits dependability, including following instructions; responding to direction; and taking responsibility for own actions. 10. Ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted. 11. Ability to prioritize and plan work activities; use time efficiently; and work within deadlines.  

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.