What are the responsibilities and job description for the Loss Mitigation Specialist position at CUSO Home Lending?
**This position is onsite in our Hampden, ME office. **
Primary Purpose of Position
Contacts borrowers to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Adheres to pre-established guidelines when determining appropriate collection remedy.
Duties and Responsibilities
· Contact delinquent borrowers to achieve Quality Right Party contact and viable workout solutions.
· Monitor liens placed against the mortgaged premises, send notification to borrowers and investor of loan.
· Adhere to Secondary Market collection timelines when collecting on agency loans.
· Obtain Property Inspections on delinquent loans greater than or equal to 45 days
· Complete Notice of Delinquency to applicable mortgage insurance companies.
· Update Task tracking statuses of Bankruptcy, Property Inspections, Right to Cures, Tax/Sewer lines and Notice of PMI delinquencies.
· Submit foreclosure packages to attorneys for processing.
· Obtain monthly updates from attorneys on loans in Foreclosure.
· Update E-Oscar credit bureau reporting to resolve consumer disputes.
· Process Transfer of Ownership and Partial Release Requests from Borrowers.
· Respond to customers inquiries either written or verbal as outlined in the Error Resolution and Responding to Inquiries Policy and CUSO Service Standards.
· Develop a positive relationship with all credit union personnel, investors and borrowers.
· Other duties as assigned
Knowledge and Skill
· Experienced Real Estate Collector.
· Proficient in utilizing Microsoft Office software.
· Excellent data entry, interpersonal, writing, and oral communication skills.
· Ability to handle fast paced working environment.
· Positive attitude and willingness to help others.
· Ability to work as a team member and as an individual.
· Strong time management and organizational skills.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location