ABOUT THE COMPANY
At CustomMade, we believe engagement rings should be as personal as the relationships they represent. We make it easy to create a ring that’s both one-of-a-kind and affordable. Turns out people really like that and word is really spreading quickly! We’ve created 30,000 pieces of custom jewelry and helped 12,000 couples get engaged, but we’re still just getting started reshaping the jewelry industry.
ABOUT THE OPPORTUNITY
Our offering is built on a one-on-one, specialized, and custom design experience and service. As a Custom Jewelry Project Manager you’ll be at the heart of that, working with customers from initial request all the way to a fully designed one of a kind piece. You’ll be the face of our company to the customer, coordinating with our designers, gem experts, and jewelers to help design and create their dream ring.
In this role, you’ll be evaluated primarily on your ability to connect with customers, coordinate design and gem selection, and effectively execute the customer’s design vision. Each project you handle will be unique and require creativity, discretion, and independent judgment. Our customers are at the heart of our process and, as a Custom Jewelry Project Manager, you’ll be an integral part of both their success and ours.
A typical day would include things like:
Building and maintaining customer relationships:
Sharing design and material expertise:
Managing the overall success of your projects:
Contributing to internal development:
We are open to in-office candidates (Cambridge, MA) and remote candidates. Our business is fully online, so no in-store or in-office presence is required.
COMPENSATION & BENEFITS:
QUALIFICATIONS, SKILLS, & ABILITIES
Interested in this role but don’t meet all the requirements listed? We’d still love to hear from you! Apply and share why you think you’re right for the job and what sets you apart.
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