What are the responsibilities and job description for the Senior Manager, Product Implementation position at CVS Health?
Job Description
The Product Implementation Sr. Manager role is an integral part of our Medicare Advantage Team who will have assigned program(s)/benefit(s) in which they will be responsible for:
• General implementation and operations subject matter expert
• Prepare and maintain proper program/benefit documentation
• Stay in lock-step coordination with Strategy Innovation, Implementation PMs, vendors, as well as all operational support teams
• Manage key stakeholder issue and resolution
• Review all materials pertaining to their program(s)/benefit(s)
• Facilitate standing implementation and operations meetings
• Create and maintain project plans
• Create and maintain program/benefit collaboration sites (ie. MS Teams, SharePoint, etc.)
• Set up and manage program/benefit reporting (as needed)
• Overall process improvement
• Assist on stretch projects as needed
• Negotiation and partnering with cross functional teams
• Manage complex projects/programs that result in cost savings
• Set strategic direction and influence change that results in quantifiable positive outcomes
Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 162,700
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
Required Qualifications
• 4 years Medicare industry experience, specifically Medicare Advantage product experience
• Experience negotiating and partnering with cross functional teams
• 4 years proven track record with project/program management skills in a highly matrixed environment
• Experience setting strategic direction and influencing change that results in quantifiable positive outcomes
Preferred Qualifications
• 6 years managed care/health insurance industry experience
• Project management experience
• Leadership/supervisory experience
• Medicare Individual, Group and/or Special Needs Plan experience
• CMS Flexibilities - VBID / SSBCI / UF
Education
Bachelor's degree or 8 years of equivalent work experience
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
The Product Implementation Sr. Manager role is an integral part of our Medicare Advantage Team who will have assigned program(s)/benefit(s) in which they will be responsible for:
• General implementation and operations subject matter expert
• Prepare and maintain proper program/benefit documentation
• Stay in lock-step coordination with Strategy Innovation, Implementation PMs, vendors, as well as all operational support teams
• Manage key stakeholder issue and resolution
• Review all materials pertaining to their program(s)/benefit(s)
• Facilitate standing implementation and operations meetings
• Create and maintain project plans
• Create and maintain program/benefit collaboration sites (ie. MS Teams, SharePoint, etc.)
• Set up and manage program/benefit reporting (as needed)
• Overall process improvement
• Assist on stretch projects as needed
• Negotiation and partnering with cross functional teams
• Manage complex projects/programs that result in cost savings
• Set strategic direction and influence change that results in quantifiable positive outcomes
Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 162,700
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
jobs.CVSHealth.com/benefits
Required Qualifications
• 4 years Medicare industry experience, specifically Medicare Advantage product experience
• Experience negotiating and partnering with cross functional teams
• 4 years proven track record with project/program management skills in a highly matrixed environment
• Experience setting strategic direction and influencing change that results in quantifiable positive outcomes
Preferred Qualifications
• 6 years managed care/health insurance industry experience
• Project management experience
• Leadership/supervisory experience
• Medicare Individual, Group and/or Special Needs Plan experience
• CMS Flexibilities - VBID / SSBCI / UF
Education
Bachelor's degree or 8 years of equivalent work experience
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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