Salary Resume Critique Job Openings

Qa

Cyberbacker.PH
Ogden, UT Full Time
POSTED ON 8/26/2024 CLOSED ON 9/25/2024

What are the responsibilities and job description for the Qa position at Cyberbacker.PH?

RESPONSIBILITIES :

  • Monitor, review and evaluate calls to identify key behaviors that drive performance and improve customer experience
  • Audit set up calls by the Headbacker division to check for opportunities that will optimize customer relations.
  • Assist in any ad-hoc duties, projects and activities as and when required.
  • Provides actionable data to various internal support groups as needed.
  • Listen to training calls to take note and compare job descriptions. Make sure we are keeping commitment to our clients by fulfilling their expectations.

REQUIREMENT :

  • 2-3 years QA Call Center Experience

    • Last updated : 2024-06-26

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