What are the responsibilities and job description for the Lead IT Trainer position at cyberThink, Inc.?
Job Description
Required Qualifications:
At least 3 years of directly related experience in a management or supervisory role where duties were performed that are similar to the duties of this position. Bachelor’s degree in Education, Management Information Systems, Communications, Business or related field. Work experience in lieu of education can be accepted at hiring manager’s discretion.
Knowledge of adult learning and instructional design.
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, and more
Experience leading building training materials such as videos, presentations or job aids
Experience troubleshooting hardware and software – hands-on or from a help desk
3 years of experience advising and influencing internal stakeholders (leadership, technical trainers, etc.)
Drives performance. Holds self and others accountable. Delivers results first time right. Willing to have tough conversations. Asks for feedback and takes action to improve.
Works collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless of where ideas originate.
Must be a self-starter and a team player with a positive attitude.
Ability to coach and influence internal key stakeholders.
"cyberThink is an equal opportunity employer"