Job Posting for Infrastructure Support Technician at Cynet Systems

Job Description:

Responsibilities:

Perform data center/server room/IT room facilities management operations for basic Hands and Feet administration duties that includes:
Physical support (Racking and Stacking) of servers, network devices, and other equipment during the support, changes, upgrades, commissioning, and Decommissioning activities.
Rack cabling, clean cable routing, and cable management within racks.
Support for Component upgrades, swaps, change-out, Lights-on verification, and reboots.
Understand the installed infrastructure design at all locations including the potential impact on business services in the case of infrastructure issues/outages.
Perform infrastructure-related incident resolution, change management activities, and service requests or task completion via the ticketing system.
Maintain infrastructure facilities including hardware equipment, cabling/patching, and IT rooms in a clean, secure, and proper operating state to eliminate service disruptions.
Coordinate with OEM vendors and manage replacement of faulty parts under warranty, maintenance, and Return Merchandise Authorization (RMA).
Periodically recommend stock levels for critical infrastructure spares to ensure infrastructure incidents can be resolved within the documented SLAs.
Manage Data Center logistics, assisting with shipping, provisioning, and decommissioning processes.
Assist with asset and inventory management of hardware and data center supplies.
Act as the local site interface for vendors (Telecommunications providers, Equipment vendors, and associated services. partners/contractors, Backup media handling transport and storage service providers for tape backup, and Local facility management providers.
Complete infrastructure support-related security and controls and compliance-related tasks such as access reviews, risk assessments, controls verifications, facility inspections, and maintenance of verification logs.
Participate and support Client team activities in response to Incident/problem resolution.
Participate in Change Review Board (CRB) meetings to support change activities.
Work with the appropriate team in developing appropriate communications to end-users, on planned/unplanned outages.
Perform required backup media handling support.
Provide rollout and implementation support for projects, and new technology programs including capacity management, device replacement, remediation, and retirement activities.
Provide infrastructure support for Cyber Security, Business Continuity Plan / Disaster Recovery, and Emergency Response activities – both drill/exercise and real events.
Assist (e.g. temporary network setup) for plants and refineries' special activities (e.g. turnaround), operational events, and special business activities as applicable to the location being served.
Emergency response (on-call) support to system outages.
Take every reasonable precaution to protect the health and safety of fellow employees, themselves, and any others.
the person at or in the vicinity of a work site; as well as, cooperating with all persons involved to that end.
Read, understand and comply with the company’s safety policies, rules, procedures, and practices.
Notify management of any unsafe or harmful acts or conditions that may impact health, safety, or the environment.
Promptly report to management all incidents, including injuries, illnesses, and near misses.
Observe general principles of incident prevention and participate in the requirements of the safety program.
Use devices and wear PPE as per regulatory requirements and Client’s standards.
Refrain from causing or participating in harassment or violence.
Operate, use or maintain all tools and equipment by established or accepted procedures and practices.
When performing work on behalf of Client on a client’s work site, abide by the policies, rules, and procedures that are stipulated within the client’s safety program.
Cooperate with any person exercising a duty imposed by the provincial OHS Act, Regulations, or Code.
Comply with the provincial OHS Act, Regulations, and Code.
Set an example for good safety conduct.

Apply for this job

Receive alerts for other Infrastructure Support Technician job openings

Hourly Wage Estimation for Infrastructure Support Technician in Beaumont, TX

$25.72 - $42.84

For Employer

Looking to price a job for your company?

Price This Job

Infrastructure Support Technician

Job Posting for Infrastructure Support Technician at Cynet Systems

Sign up to receive alerts about other jobs that are on the Infrastructure Support Technician career path.

Sign up to receive alerts about other jobs with skills like those required for the Infrastructure Support Technician.

Job openings at Cynet Systems

Not the job you're looking for? Here are some other Infrastructure Support Technician jobs in the Beaumont, TX area that may be a better fit.

We don't have any other Infrastructure Support Technician jobs in the Beaumont, TX area right now.