Jira Implementation Support

Cynet Systems
Baltimore, MD Other
POSTED ON 6/5/2023 CLOSED ON 6/9/2023

What are the responsibilities and job description for the Jira Implementation Support position at Cynet Systems?

Job Description

We are looking for Jira Implementation Support for our client in Baltimore, MD 

Job Title: Jira Implementation Support

Job Location: Baltimore, MD 

Job Type: Contract

Job Description:

Pay Range $80hr - $85hr

Responsibilities:

  • Develop and implement project plans for Jira implementation.
  • Configure and customize Jira based on the needs of different teams.
  • Train and support teams on Jira usage and best practices.
  • Troubleshoot technical issues related to Jira and related tools.
  • Monitor and evaluate Jira performance and provide recommendations for improvements.
  • Collaborate with cross-functional teams to gather requirements for tool integrations.
  • Develop tools to help teams manage the Jira project backlog and roadmap.

Goals to Support Organization-wide Implementation:

  • Define and document Jira best practices and guidelines.
  • Drive adoption of Jira across the organization by promoting its benefits and usage.
  • Establish metrics to measure the success of Jira implementation and report progress to management.
  • Identify areas for improvement and implement changes to enhance the usability and functionality of Jira.
  • Foster a culture of continuous improvement and innovation within the organization

Evaluation and Integration with Related Tools:.

  • Work closely with IT teams to integrate Jira with other tools such reporting or  DevOps tools.
  • Collaborate with business units to identify integration opportunities and develop integration strategies.
  • Develop and implement testing plans to ensure seamless integration between Jira and related tools.
  • Monitor and troubleshoot integration issues and work with relevant teams to resolve them.

Education:

  • Bachelor's degree in computer science, engineering, or a related field.

Skills Requirements:

  • 3 years of experience in project management or software development.
  • Strong technical skills and knowledge of Jira project management tools.
  • Experience with Agile software development methodologies.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple projects simultaneously.
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Salary : $80 - $85

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