What are the responsibilities and job description for the Senior Help Desk Support position at Cynet Systems?
Job Description
We are looking for Senior Help Desk Support for our client in Atlanta, GA
Job Title: Senior Help Desk Support
Job Location: Atlanta, GA
Job Type: Contract
Job Description:
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- May require a Bachelor's degree and 8 years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works with little to no supervision.
- Typically reports to a project leader or manager.
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