Athlete Experience Representitive

About us

D1 Training Kalamazoo is a small business in Portage, MI. We are engaging, fun, rewarding and our goal is to Be the place for the Athlete in the greater Kalamazoo area. Connecting people together through health and fitness by creating a place that's more than just a gym, we're a team..

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities
• Regular social events
• Casual work attire
• On-the-job training
• Safe work environment
• Lively atmosphere
• Flexible working hours

IMAGINE THIS:

• You wake up for work excited and invigorated!
• You’re part of a team that changes lives every single day!
• Your energy and passion motivates and inspires people of all ages!
• Your office is an athlete’s playground!
• Your dress code consists of workout shorts and sweats!

IF THIS DOESN’T RESONATE WITH YOU, NO HARD FEELINGS, EVERYONE IS DIFFERENT. I KINDLY ASK THAT YOU MOVE TO THE NEXT JOB POSTING. HOWEVER, IF YOU’D LIKE THIS IMAGINATION TO BE A REALITY, READ ON.

At D1 Kalamazoo, we’re looking for an energetic individual to join the team as a front desk attendant. This is no ordinary front desk… This front desk will be seeing local athletes of all ages and levels, looking to take themselves to the next level! And you’ll be the first person they see, bringing them the energy they need to MAKE IT HAPPEN! A little more about what we need you to help us with:

• Complete Opening/Closing Checklists

• Answer all customer support questions for current and new members

• Answer phone calls and take messages for Recruiters and Management

• Check Clients into workouts and ensure accurate attendance tracking

• Ensure bathrooms are stocked and clean

• Keep fridge and shelves fully stocked of food, drink, clothing

• Process all ancillary purchases in MBO

• Complete daily social media tasks

**Job Summary:**

We are seeking an enthusiastic Athlete Experience Representative to join our team. The ideal candidate will be responsible for ensuring a positive experience for athletes and guests at our facility. If you have a passion for sports, excellent customer service skills, and enjoy working in a dynamic environment, we want to hear from you.

**Responsibilities:**

- Provide exceptional customer service to athletes, guests, and visitors

- Assist with athlete check-ins and registrations

- Ensure the cleanliness and organization of the facility

- Address any guest inquiries or concerns promptly and professionally

**Requirements:**

- Previous experience in customer service or hospitality preferred

- Ability to handle transactions with accuracy

- Strong communication and interpersonal skills

- Experience working with children is a plus

- CPR/AED certification is beneficial

- Public speaking skills for addressing groups of athletes and guests

- Ability to manage multiple tasks efficiently

Join us in creating memorable experiences for athletes of all ages. If you are passionate about sports and enjoy engaging with people, apply now to be part of our team!

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• After school
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Relocate:

• Portage, MI 49002: Relocate before starting work (Required)

Work Location: In person