ELS - AMZ - Service Technician III (ST III)

Overview

POSITION SUMMARY

As a Service Technician III, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment.  You will support the ELS Maintenance team by designing solutions for difficult problems and managing projects.  You will help train and mentor service technicians.

Responsibilities

ESSENTIAL FUNCTIONS

• Promote a safe working environment by following all safety procedures
• Maintain and troubleshoot all conveyor systems in the building’
• Lead and audit preventative maintenance procedures
• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.
• Create and close out work orders with data including labor hours, equipment maintenance and parts used
• Develop training plans for service technicians
• Develop work plans for emergency repair of critical assets
• Perform additional duties/assignments that may be required by management from time to time

Qualifications

BASIC QUALIFICATIONS

• High school diploma or equivalent
• 5 years of experience working with automated conveyors and controls
• 5 years of experience with electrical and electronic principles, National Electrical Code (NEC), and industrial electronics
• 5 years of experience conducting preventative & procedure-based maintenance
• 5 years of experience reading blueprints and schematics
• 5 years of experience with Programmable Logic Controls (PLC) programs
• 3 years of work order management
• Ability to use and interpret statistical equipment run metrics such as OEE/Up Time to prioritize accordingly

PREFERRED QUALIFICATIONS

• Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field
• 4 years apprenticeship or equivalent experience in the Mechanical or Electrical field
• Previous leadership experience
• Experience with robotic or electromechanical maintenance
• Knowledge of computer networking systems and infrastructure
• Basic ability to use Linux command line interface
• Low voltage signal tracing and troubleshooting of logical devices and signal feedback loops

ADDITIONAL SKILLS & ABILITIES

• Maintain a positive working relationship across all of the Amazon Operations facility
• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodations
• Problem solving skills
• Customer focus and ability to balance customer needs with company procedures
• Organized and able to follow thru with commitments
• Ability to communicate clearly and concisely, both orally and written.
• Ability to work under pressure with time constraints.

Computer Skills:

Basic Requirements:

• Basic computer knowledge, in working with Microsoft Windows to include: Outlook, Word, and Excel.

Preferred Requirements:

• None

Other Requirements:

Basic Requirements:

• Promoting and conduct good housekeeping practices
• Flexibility with work hours and days. (7 days a week operation, including holidays)
• Dedicated to supporting production by working in a safe, customer focused manner. Must be highly self-motivated.
• Must be able to read, write, speak and understand English.
• Must be able to comply with the ELS Drug and Alcohol policy.
• Must be committed to working safely while accomplishing all tasks and promoting a safe work environment at all times.

Preferred Requirements: 

• None

PHYSICAL DEMANDS

Lift/Carry

Stand

F (Frequently)

Walk

F (Frequently)

Sit

O (Occasionally)

Handling / Fingering

F (Frequently)

Reach Outward

F (Frequently))

Reach Above Shoulder

O (Occasionally)

Climb

F (Frequently)

Crawl

O (Occasionally)

Squat or Kneel

F (Frequently)

Bend

F (Frequently)

10 lbs or less

F (Frequently)

11-20 lbs

F (Frequently)

21-50 lbs

O (Occasionally)

51-100 lbs

O (Occasionally)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

O (Occasionally)

13-25 lbs

O (Occasionally)

26-40 lbs

O (Occasionally)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Other Physical Requirements

• Vision (Near, Distance)
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Occasionally push and pull wheeled dollies loaded with products up to 100 pounds during site visits
• Engage in full manual dexterity in both hands and wrists
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Ability to climb ladders and gangways safely and without limitation
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Continual standing and/or walking an average of 5 miles daily
• Able to access all areas of building (ascending and descending ladders, stairs, etc.)

WORK ENVIRONMENT

Works in a warehouse that contains moving equipment and machinery.

ELS STATEMENT

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. By signing below, I acknowledge and affirm that I have read, understand and discussed any problems that I may have fulfilling the duties outlined in the above job description with the Manager of Human Resources.