Job Posting for Engineering Technician at DAK Resources
POSITION DESCRIPTION:
ENGINEERING TECHNICIAN - PLEASE READ ALL REQUIREMENTS - YOU WILL BE WORKING WITH STATE OFTHE ART TECHNOLOGY !!!
Serves as an Engineering Technician providing comprehensive technical automation and physical plant engineering support to the facility program, ensuring proper functioning of automated fulfillment systems and ancillary support equipment used throughout a consolidated mail outpatient pharmacy. The facility utilizes automated pharmacy fulfillment systems to dispense and package a high volume (e.g., 100,00/day) of prescriptions for shipment to Veterans. Facilitates pharmacy automation to augment efficient and accurate medication distribution.
Compensation is $31.00 an hour
LOCATION:
Department of Veterans Affairs Station 766 109 Bee St, Charleston, SC 29401
MAJOR DUTIES: 1. Executes a comprehensive automated equipment management program, ensuring standard protocols are adhered to for the assessment, maintenance, and repair of an automated pharmacy fulfillment system (APFS) and supporting infrastructure. Maintains complex, diverse facility and automated utility/system operations to include periodic inspection, preventive maintenance, and repair. Improvises troubleshooting practices and interprets electronic, electrical, and mechanical drawings, specifications, and schematics of custom systems. Conducts troubleshooting of automated systems equipment using various hand tools, soldering equipment, and standard test equipment (e.g., analog/digital multimeters, oscilloscopes, function generators, power supplies, resistor/capacitor substitution boxes, calibration devices, current probes, wattmeters). Installs and configures various peripheral devices/equipment. Monitors quality assurance indicators related to forecasting of premature equipment failure rates, mean time between equipment failures (MTBF) as they relate to enhancing patient safety, and the prevention or control of unexpected catastrophic system failures, identifying and implementing protocols to ensure timely recovery of critical equipment and systems. Resolves a variety of unconventional situations arising from software, hardware, and integration problems. Collaborates with production supervisors and end users to optimize fulfillment workflow. Serves as a subject-matter authority for automated pharmacy fulfillment system components and ensures that application training is provided to users and support staff. Maintains an equipment inventory and maintenance database used to supply current maintenance information on request. Prepares correspondence, technical reports, estimates, fact sheets, status reports, and schedules as required to ensure assigned projects are completed on time and within established budgets. (Approx. 70%)
2. Participates in equipment related strategic planning, pre-purchase evaluation, and assessment; acquisition support; project management support and communication; implementation coordination; equipment management; hardware modifications; training; and ongoing maintenance support for the automated production system. Serves as a Contracting Officer’s Representative (COR) for assigned construction and service contracts related to facility systems/projects. Assists with site preparation, installation, configuration, and integration of healthcare technology and operational control systems for facility, wider-organization, and/or agencywide networked systems, coordinating with vendors and Contracting Officers on procurement or technical issues. (Approx. 30%)
Performs other duties as assigned.
FACTOR EVALUATION: FACTOR ONE. KNOWLEDGE REQUIRED BY THE POSITION - Extensive technical engineering knowledge related to automated pharmacy fulfillment systems, including the practical application and understanding of underlying computer, engineering, and electronics theory and the practical use of analog and digital electronics, mechanics, pneumatics, electromechanical devices, hydraulics, thermodynamics, optics, physics, and computer science along with knowledge of the principles and techniques of operation of supported equipment and limitations of applicable physical and network security issues to improvise troubleshooting practices and interpret electronic, electrical, and mechanical drawings, specifications, and schematics of custom systems in solving problems and maintaining automated systems equipment. Knowledge of human machine interface (HMI)/user interface, programmable logic controllers (PLCs), sensors, input/output devices, transformers, three-phase primary/secondary industrial power distribution systems, surge protection devices, three-phase motor starters/associated circuits, pneumatic actuators, conveyors, automated processes, and computer systems and familiarity with installation, operation, troubleshooting, maintenance, and safety practices related to the above devices to conduct electronics troubleshooting techniques and use common hand tools and soldering equipment and standard test equipment (e.g., analog/digital multimeters, oscilloscopes, function generators, power supplies, resistor/capacitor substitution boxes, calibration devices, current probes, wattmeters). Working knowledge of computers and networking, including standard network hardware, software, standard topologies, media types, and Internet protocols (e.g., Transmission Control Protocol/Internet Protocol (TCP/IP)) and related characteristics, capabilities, installation, and configuration of supported equipment and their associated networks to install and configure various peripherals. Ability to read, interpret, and apply a variety of technical data (e.g., schematic drawings, wiring diagrams, tables, charts, mathematical expressions and formulas) and service documentation included in manufacturer's literature to effect repairs and perform complex installations, calibrations, preventative maintenance, and troubleshooting on complex mechanical and computer-based systems that have vitally interrelated and sometimes dispersed subsystems, many of which are assembled from numerous constituent units or subsystems Ability and skill to communicate and collaborate with clinical and administrative personnel and serve as a liaison between them and read and interpret technical literature and relay pertinent information to others.
FACTOR 2. SUPERVISORY CONTROLS - Assignments are generally based upon broadly defined goals and objectives and frequently involve resolution of a variety of non-conventional situations arising from software, hardware, and integration problems. Assignments are completed with minimal direction. The employee is provided a significant degree of/wide latitude for technical independence and decision making. The employee applies not only standard procedures but also innovative techniques and organized methodologies to accomplish operational goals in cooperation with other staff and supervisors. Performance is evaluated in terms of results achieved, decisions made, and total project management effectiveness.
FACTOR 3. GUIDELINES - Guidelines include manuals; technical specifications; Federal, state, and local regulations and standards; bureau policy; established procedures; and contract requirements. Some guidelines are stated in general terms or are of limited use. Judgment and initiative are required in applying and adapting electrical and/or mechanical engineering principles and practices where significant departures from established practices and precedents are required, resulting from such factors as unusual local conditions or increased emphasis on productivity, throughput, and energy conservation. Also uses judgment, initiative, and resourcefulness in deviating from established methods to modify, adapt, and/or refine broader guidelines to resolve complex and/or intricate issues and problems; address specific issues or problems; develop new methods and criteria; and/or propose new practices.
FACTOR 4. COMPLEXITY - Assignments are diverse in nature and cover a number of essentially different electrical/mechanical systems and equipment found in large processing plants and CMOP’s. Incumbent must exercise creativity and experienced judgment in extending traditional techniques or developing new ones in order to solve complex problems. In many cases, assignments deal with the inapplicability of established design criteria and technical precedents to project objectives thus requiring sound design judgment to reach the correct solution, meeting major objectives and time lines without compromising design and engineering principles. The work also requires recognition of the relationship of problems and practices of related engineering fields either to solve the situation/problem or refer it to the appropriate source.
FACTOR 5. SCOPE AND EFFECT - As an Engineering Technician for the facility’s automation operations and supporting infrastructure, the employee performs engineering technical electronics, mechanical, and electrical duties to facilitate fulfillment of the organization’s mission as well as augmenting project and other automated systems development and improvement projects for the wider organization. Work impacts accuracy and timeliness of provision of pharmaceutical services to Veterans, developing or effectively operating systems and ultimately the facility as well as the work of other individuals, and modifying and developing maintenance processes.
FACTOR 6. PERSONAL CONTACTS/FACTOR 7. PURPOSE OF CONTACTS - Personal contacts are with end users/facility staff and leads/supervisors and are generally related to mechanical issues impacting system performance, staff, or patient safety; agency information technology (IT) staff; and individuals or groups from outside the agency, including consultants, contractors, and vendors or representatives of regulatory bodies in moderately structured settings where the roles and interests of the parties are well-established. The purpose of contacts pertain to troubleshooting, maintenance, and repair of automated systems or subsystems. Contacts are also to provide periodic technical training for end users; participate with production supervisors and quality assurance staff on projects related to improving efficiency, safety, or regulatory compliance; participate in addressing unresolved issues, problem solving, or contract enforcement; respond to requests for support or assistance; solve problems; provide customers with consistent information; resolve critical production, system, and network issues; confer with vendors and contractors to solicit advice in resolving maintenance, design, and/or installation problems; give or receive information; coordinate work efforts; furnish technical advice; and review drawings, installation designs, or specifications and correct them, as necessary. In many situations, these contacts will often require persuasion and tact in the resolution of technical disagreements.
FACTOR 8. PHYSICAL DEMANDS - Work involves various situations where the employee is required to perform bench work and/or field work that requires sitting, walking, standing, bending, lifting, pushing, etc. Often handles devices weighing up to 40 pounds and is sometimes called upon to handle objects weighing in excess of 40 pounds with weight-handling equipment or the assistance of others. Agency and contract work requires frequent inspections, which may involve considerable walking, bending, stooping, crawling, climbing, reaching, and other physical movements. Performs duties in areas that require special safety precautions to avoid injury to self or others (i.e., lock-out/tagout, wearing Personal Protective Equipment (PPE) in hazardous areas, etc.). Assignments may require extended periods seated at a computer as well as sedentary office work.
FACTOR 9. WORK ENVIRONMENT - Work involves various conditions and environments (e.g., working in an office, production plant floor, or on a construction site). Exposed to a wide variety of temperatures, hazardous conditions, and potentially dangerous situations involving toxic or hazardous substances. Exposed to high voltage electrical lines and equipment. Operation of machinery and equipment may produce dangerous situations that can result in loss of limbs. Often required to perform duties in environments that require Personal Protective Equipment (PPE) and perform duties in areas where special safety precautions must be taken while at the same time protecting product from infection/contamination. The area is adequately lighted, heated, and ventilated.
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