Pet Health Center Administrator/Translator

Dakin Humane Society is a community-supported animal welfare organization that provides shelter, medical care, spay/neuter services, and behavioral rehabilitation for more than 20,000 animals and people each year. Since its inception in 1969, Dakin has become one of the most recognized nonprofit organizations in the Pioneer Valley and a national leader in animal welfare.

If you're interested in this position, please submit a cover letter along with your resume telling us why you'd be awesome at this job!

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Now Hiring: Full-time Pet Health Center Administrator/Translator

Dakin’s Pet Health Center is a non-emergency veterinary resource operated by Dakin Humane Society for pet cats and dogs. This program is an expansion of our existing veterinary services to better support the pets and people in our community and lessen the number of barriers to veterinary medical care. By joining our team, you'll have the opportunity to work alongside passionate individuals who are committed to making a positive impact in our community. As we continue to grow, we are seeking a dedicated individual to join our team as our new full-time Pet Health Center Administrator/Translator. This role requires fluency in both English and Spanish, with the ability to accurately translate verbal and written communication.

With a diverse community that includes a significant Spanish-speaking population, we are dedicated to offering inclusive and accessible services to all pet owners, and we need your help to do it! We are currently seeking a skilled Spanish Administrator/Translator to join our team and assist in bridging the communication gap between our Spanish-speaking clients and our veterinary staff. This role is integral to ensuring that every pet owner feels heard and understood, and that their pets receive the best possible care.

The PHC Administrator/Translator will be providing translation and administrative services in person, over the phone, through email, and text. The ideal candidate will be proficient in all of the department's protocols and able to answer client questions. They will be efficient and effective, able to multitask and provide a liaison between client and veterinarian. This position requires advanced computer knowledge, strong keyboarding skills, and excellent record-keeping abilities. Candidates for this position must have the ability to follow direction with or without supervision. You may be working with clients in challenging circumstances surrounding the care of their pets. Compassion and discretion will be the cornerstone of our services to the public, through friendly, quality patient care.

If you are passionate about animals and fluent in both English and Spanish, we want to hear from you!

Schedule: Full-time, Monday - Thursday, 8:00 am to 6:00 pm. No nights or weekends!

Sign-On Bonus!

Bilingual English/Spanish candidates who apply to Dakin will receive a $500 bonus if they are hired and after they successfully reach 90 days of employment. Bilingual candidates must be fluent in both written and verbal communication to qualify for this bonus.

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Dakin is an equal opportunity employer and welcomes applicants from diverse backgrounds. We appreciate all applications; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• No weekends

Work setting:

• In-person

Language:

• English (Required)
• Spanish (Required)

Ability to Relocate:

• Springfield, MA 01105: Relocate before starting work (Required)

Work Location: In person