Dual Rate Operations Supervisor

Description

Position: Dual Rate Operations Supervisor

Reports to: Operations Manager

Level: Supervisor

Classification: Non-Exempt, Full-Time

Benefits: Full Museum benefits

Schedule: non-standard including evenings and weekends

Salary:

$15.50 = Operations Maintainer shifts

$18.00 = Operations Supervisor shifts

Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.

The DMA will:

• Place art and our diverse communities at the center around which all activities radiate.
• Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
• Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.

Scope of the Position:

The Dual Rate Operations Supervisor works under the direction of the Operations Manager to supervise and assist in all activities of the housekeeping staff, including the cleaning and maintenance of the public and staff areas of the museum. The Dual Rate Operations Supervisor is also responsible for efficiently setting up all DMA Operations related events, and the coordination of staff in preparation for those events that fall on the supervisor’s scheduled workday. The Dual Rate Operations Supervisor is a representation of the Operations Maintainer as well as the Operations Supervisor; on a part-time basis for each.

Duties and Responsibilities:

• Assists the housekeeping staff with maintaining restrooms, break areas, meeting rooms, and non-public areas of the museum
• Sweeping and mopping floors; sometimes using floor care equipment
• Cleaning horizontal and vertical surfaces including door and glass
• Collects trash from all areas of the museum
• Separates recyclable from non-recyclable materials
• Disposes of recyclable trash in the appropriate collection bin
• Performs other miscellaneous duties as assigned
• Assigns personnel to workstations, coordinates vacation requests and submits them to Operations Manager for approval. Adjusts schedules and staff assignments due to absences as necessary
• Performs daily inspections of all workstations, submits inspection information digitally through the Housekeeping App, and documents performance of both exceptional and below standard
• Conducts daily briefings to ensure staff is highly motivated, well informed of changes, policies, and procedures, and performs all tasks in a manner acceptable to the Operations Manager
• Provides staff with information and training about the proper use, and safe handling of all chemicals used in the cleaning and maintenance of the museum
• Supervises and assists with all relevant functions in preparation of the museum’s special events; ensures the museum is safe and clean for all visitors, guests, and staff during both operational and non-operational hours
• Assists with taking down event set up at the conclusion of the event
• Responsible for the monitoring of special events throughout their duration to ascertain cleaning or other routine maintenance needs
• Attends bi-weekly meetings with operations, security, OSE, and catering to discuss upcoming events

Requirements

Education, Experience, and Certification:

• Must be at least 18 years of age
• High School Diploma or GED required
• Previous supervisory experience desirable
• Excellent computer skills a plus - Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook); experience with point-of-sale systems, data entry, and relationship databases
• Must have at least six months of experience in housekeeping or custodial duties as well as event staging and planning
• Must be knowledgeable in the operation and general care of all types of cleaning equipment, including automatic floor scrubbers, high-speed buffers, and any cleaning equipment
• Requires repetitive lifting, bending, and moving of all types of furniture. Must be able to lift up to 80 lbs with assistance
• Must be able to work a flexible schedule, which includes weekends, some nights, and overtime
• Ability to walk, climb stairs, and stand for up to 6-hour shift

Key Qualifications:

• Makes reports to Operations Manager on observations of damage, defects, and needed repairs
• Maintains and updates all SDS for daily chemical usage
• Assists with evaluating job performance as it relates to tasks assigned and interaction with visitors, guests, and staff
• Ability to work well under pressure and with large crowds
• Demonstrated ability to take initiative, resolve problems, and set priorities
• Strong verbal communication skills
• Ability to work a flexible schedule, around event times that change; overtime may be required
• Performs other miscellaneous work as assigned

Our Core Values

Act with Integrity: We are honest and ethical.

Build Inclusivity: We create spaces where everyone can feel like they belong.

Communicate Respectfully: We listen intentionally and advocate for diverse perspectives.

Embrace and Drive Change: We are innovative, creative, and solutions driven.

Foster Connections: We collaborate around shared goals.

Maintain Balance: We encourage ourselves and each other to reflect and recharge.

Remain Curious: We pursue personal and professional learning.

Equity, Diversity, and Inclusion

The Dallas Museum of Art fosters equity, celebrates diversity, and supports inclusion. We acknowledge that diverse backgrounds and voices of visitors, volunteers, trustees, staff, and communities represented in the collection make us stronger and better equipped to make positive impacts locally, nationally, and internationally.

Equity

Society’s historical legacies and systemic barriers have created disparities in the communities we serve. Knowing this, we strive to expand and enhance arts opportunities for all.

Diversity

Many factors—including but not limited to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, veteran status, disability, genetics, economic backgrounds, and experiences—make individuals and groups unique. Our goal is to ensure visitors, volunteers, trustees, staff, and collections reflect this diversity.

Inclusion

We commit to listening to and learning from diverse voices and perspectives. We create a vibrant and accessible social space that encourages dialogue and the exchange of ideas through arts and culture.

EOE

The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.