Manager of Advancement Services and Donor Research

Description

Department: Development  
Classification: Exempt, Full-time  
Benefits: Full Museum Benefits
Compensation: Commensurate with experience 

Scope of position: 

The Manager of Advancement Services and Donor Research has primary responsibility for developing and executing strategies to ensure the efficient use of the systems, data, and technical tools utilized for fundraising and donor research initiatives.  

The Manager will have comprehensive understanding of current donor systems, data quality, database architecture, and tools to oversee system usage, data storage, reporting capabilities, data accuracy processes, and user training and training materials. This role will support Museum-wide data integration or platform migration initiatives that involve donor information.  

In addition, the Manager will provide prospect research support to frontline fundraising staff. Prospect research functions include identifying, collecting, and analyzing prospective and existing donors using biographical, wealth, financial and philanthropic information.
 

Essential Functions: 

• Support and implement the strategy to manage all aspects of the donor system (Raiser’s Edge) and applications (Importomatic) including security, structure, usage, reporting, functionality, ease of use, data accuracy, and user training.  
• Support donor prospecting strategies and provide recommendations on reporting needs and methodologies, donor segmentation and ranking systems, and build detailed donor profiles.  
• Work collaboratively across the Museum to execute all data and reporting requests timely and accurately.  
• Manage projects to implement, integrate, or migrate other systems or applications (Raisers Edge NXT, Salesforce) that support the department as needed. 
• Partner with the Technology department and vendors to troubleshoot issues.  
• Ongoing monitoring of industry related developments in the fields of IT and Advancement Services, and donor research best practices across industries.  
• Other duties as assigned  

Requirements

Education, Experience, and Certification: 

• Bachelor’s degree  
• 3 years database administration experience in a nonprofit environment.  
• Experience with the following systems and databases is preferred:  
• Advanced knowledge of Blackbaud’s Raisers Edge database or other relational database (Raisers Edge certification or similar/ related system) 
• Blackbaud applications e.g., Importomatic 
• Etix or other ticketing systems 
• Salesforce or other CRM systems 
• IWave, LexisNexis, Wealth Engine, or other donor prospecting tools or platforms 
• Excel power user 
• Experience with data migrations, imports/ exports, database conversions, and building reports from multiple systems.  

Knowledge, Skills, and Abilities: 

• Strong analytical and strategic thinking skills 
• Strong interpersonal skills and demonstrated experience working with cross-functional teams and leading teams 
• Strong written and verbal communication skills 
• Outstanding organizational, multi-tasking, and problem-solving skills 
• Ability to work under tight deadlines.  

Our Core Values  

• Act with Integrity: Be open, honest, and ethical.    
• Communicate Openly: Be constructive, transparent, and respectful.    
• Build Inclusivity: Diverse backgrounds make us stronger.    
• Join Forces: Support collaboration and unity.    
• Work Passionately: Be fearless, creative, and solutions driven.    
• Embrace and Drive Change: Be nimble, there is always a way to yes.    
• Invest in Each Other: Pursue learning.    

Equity, Diversity, and Inclusion Policy 

The Dallas Museum of Art fosters equity, celebrates diversity, and supports inclusion. We acknowledge that diverse backgrounds and voices of visitors, volunteers, trustees, staff, and communities represented in the collection make us stronger and better equipped to make positive impacts locally, nationally, and internationally.    

Equity  

Society’s historical legacies and systemic barriers have created disparities in the communities we serve. Knowing this, we strive to expand and enhance arts opportunities for all.    

Diversity  

Many factors—including but not limited to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, veteran status, disability, genetics, economic backgrounds, and experiences—make individuals and groups unique. Our goal is to ensure visitors, volunteers, trustees, staff, and collections reflect this diversity.    

Inclusion  

We commit to listening to and learning from diverse voices and perspectives. We create a vibrant and accessible social space that encourages dialogue and the exchange of ideas through arts and culture.    

EOE  

The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.