What are the responsibilities and job description for the Administrative Assistant position at Danley's Garages?
Office Assistant
Danley’s Garages, the #1 Garage Builder in Chicago, is currently seeking a full time Office Assistant to join our team. We are looking for an individual who works well in a dynamic team environment and has a focus on customer delight.
Job Related Tasks:
- Will answer phone calls and respond to customer’s emails in a timely fashion.
- Responsible for reaching out to customers if additional information is needed to approve their contract (i.e.- signatures, finance paperwork, etc.)
- Responsible for keeping customers informed of the progress of their project, identifying customers’ needs, research issues and provide solutions.
- Responsible for updating customers’ profiles with notes- will scan necessary information into profiles when needed.
- Responsible for calling to schedule and confirm appointments with customers.
- Create, edit, and update spreadsheets.
- Will also serve as a backup to our operations Department.
- Assist with special projects as requested.
The Requirements:
- Must have a friendly and professional demeanor.
- Strong phone and verbal communication skills along with active listening.
- At least 2 years’ experience with Customer Service
- Proficient with MS Word and MS Excel
- Microsoft Dynamics experience a plus
- Bilingual (Spanish or Polish) a plus
Hours: M-F 8 am -4:30 pm; occasional hours on Saturdays during the summer
Why Work for Danley’s?
Leadership: We are the most recognizable garage builder in Chicagoland and constantly pursue ways we can be continuously better, faster and stronger at what we do
Growth: We have more constructed more than 100,000 garages to date and our best-in-class team of employees are adding to that number every single day
Culture: Danley’s has worked hard to create a culture where everyone enjoys coming to work and where co-workers are seen as family. The result? A truly unique office environment and culture.
Security: Danley’s has been in business since 1959 with no signs of slowing
Professionalism: We set the bar by investing heavily in quality improvements and establishing industry-best operations that are the envy of our competitors.
Teamwork: We are focused on assisting each other and working together to take care of our customers, which is something we value above all else.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $17
