Detailer/Porter DARCARS of Rockville

DARCARS Automotive Group is now seeking a self-motivated and detailed individual to join our team in a hybrid role as a detailer/porter. 

In this position you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lot management, cleanliness of customer vehicles, and other tasked assigned body shop.

In this role, you'll:

• Conduct business in a professional and ethical manner
• Greet every customer with a smile
• Direct customers to their desired destinations when parking or retrieving their vehicles
• Assist with service write-up and tagging of customer vehicles
• Assist with efficient vehicle flow within the body shop as service tickets are generated
• Assist Estimators and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
• Provide shuttle service to customers, when requested
• Complete a variety of interior and exterior cleaning tasks including but not limited to washing vehicles, buffing, shining, vacuuming, and drying
• Utilize deodorizing products to ensure a fresh and clean smell inside the vehicle
• Assist with cleanliness and upkeep of car wash area
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
• Maintain cleanliness of service area, keeping floor clean and dry, as necessary
• Responsible for garbage removal
• Clean driveway and walkways, removing debris, ice, and snow, as necessary
• Comply with DARCARS policies and procedures
• Assist in dealer exchanges
• Other duties as assigned

For this role, you'll need:

• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• Requires a High School diploma or equivalent (GED)
• High attention to detail
• Ability to identify work imperfections and make corrections as needed
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Ability to lift a minimum of 30lbs
• Must have visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles
• Ability to work outdoors and on your feet for extended periods of time in various weather conditions
• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Must have a valid driver's license and safe driving record
• Must be able to pass pre-employment screening (background)

Benefits

• Insurance: medical, vision, dental
• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• PTO and Paid Holidays
• Employee discounts on vehicle purchases, parts and service repairs
• Internal career advancement opportunities
• Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.