Job Posting for Client Technology Consultant - Event Support I at Dartmouth College

Position Purpose

The Client Technology Consultant – Event Support I is responsible for ensuring the seamless integration and operation of audiovisual (AV) and information technology (IT) resources during various events. This role provides operational support and planning to enhance event experiences through technology. By partnering closely with event organizers, this position ensures that technology needs are met and aligned with the goals of the event, fostering a productive and engaging environment for all participants.

Description

Required Qualifications - Education and Yrs Exp

Associates or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

1-2 years of relevant work experience in AV or IT support, or a comparable combination of education and experience.
Proven ability to operate and troubleshoot AV and IT equipment in live event settings.
Availability to work non-standard hours, including evenings and weekends.
Strong verbal and written communication skills, with the physical capability to lift, bend, and twist frequently.
Exceptional customer service skills, with a track record of anticipating and addressing client needs in real-time.
Experienced in managing client inquiries and providing solutions under pressure.

Preferred Qualifications

Experience working in an academic environment is highly desirable.
Prior experience in operating AV equipment for live events preferred.
Strong interpersonal and diplomacy skills to effectively communicate with a diverse range of event participants, from attendees to high-level executives and event organizers.

Department Contact for Recruitment Inquiries

Jonathan Kulp

Department Contact Phone Number

610.905.9466

Department Contact for Cover Letter and Title

Norma Rose Williams

Department Contact's Phone Number

603.646.9065

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Preferred, but not required

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

Key Accountabilities

Description

Event AV Operations & Support

Sets up and operates AV and IT equipment, such as projectors, microphones, computers, and software like Zoom and PowerPoint, for events.
Troubleshoots any AV and IT issues promptly during events.
Ensures high-quality client service through active engagement and operational support during presentations.

Percentage Of Time

70%

Description

AV Services Coordination

Coordinates the scheduling of AV services in collaboration with event coordinators.
Assists with the billing process for event services.

Percentage Of Time

10%

Description

Project Participation and Collaboration

Identifies opportunities for improvement in event support processes and actively participates in initiatives to enhance these processes.
Collaborates with team members to share knowledge, build relationships, and achieve common objectives.
Participates in the testing, development, communication, and implementation of project-based tasks.

Percentage Of Time

10%

Description

Learning and Development (5%)

Engages in continuous learning and development with peers to acquire new skills and expertise relevant to the role.
Proactively seeks training opportunities to advance knowledge and proficiency in specific areas of event technology support.

Percentage Of Time

Description

Other Duties as Assigned

Percentage Of Time

Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

Performs other duties as assigned.

Apply for this job

Receive alerts for other Client Technology Consultant - Event Support I job openings

Salary.com Estimation for Client Technology Consultant - Event Support I in Hanover, NH

$121,897 - $157,956

For Employer

Looking to price a job for your company?

Price This Job

Client Technology Consultant - Event Support I

Job Posting for Client Technology Consultant - Event Support I at Dartmouth College

Sign up to receive alerts about other jobs that are on the Client Technology Consultant - Event Support I career path.

Sign up to receive alerts about other jobs with skills like those required for the Client Technology Consultant - Event Support I.

Job openings at Dartmouth College

Not the job you're looking for? Here are some other Client Technology Consultant - Event Support I jobs in the Hanover, NH area that may be a better fit.

We don't have any other Client Technology Consultant - Event Support I jobs in the Hanover, NH area right now.