Customers Transaction Analyst

Title: Cash & Trade Proc Assoc Analyst
Location: New Castle, DE
Duration: 6 Month with extension into 2025

Job Description:

• The Cash & Trade Proc Assoc Analyst is an entry-level role responsible for assisting the function with any projects and initiatives related to cash management in coordination with the Transaction Services team.
• The overall objective is to facilitate multiple complex transaction types from end to end, including escalation as needed.
• Controlled Disbursement- Fraud Wire Recall Review Analyst is responsible for handling fraud investigation and regulatory reporting.
• Requires a good understanding of Fraud and reputational risk. The incumbent is required to work with internal and external lines of business at all levels.

Responsibilities:

• Liaise with another business unit to detect fraud effectively
• Case monitoring of existing accounts with fraudulent wire activity
• Escalate suspicious cases to the investigation unit by providing all relevant information to prevent loss to the client and Client
• Ensure all case details are provided for accurate reporting
• Review detailed fraud detection information from various sources that provide suspect or unusual activity requiring research and follow-up
• Provide prompt and appropriate action on identified suspect customers and accounts.
• Draft narratives and file Suspicious Activity Reports (SARs) consistent with FinCEN requirements.
• Case management, provide detailed evidence, and all supporting documentation.
• Adhere to all processes, procedures, compliance rules, and regulations, adhere to Policy, apply sound ethical judgment regarding personal behavior, conduct, and business practices, and escalate, manage, and report control issues with transparency.
• Maintain a high level of productivity and accuracy.
• Other duties as assigned and or needed.

Qualifications:

• Four Year College Degrees or equivalent experience.
• Minimum 1 - 5 years of experience in reviewing customer transactions and information for identifying potentially suspicious activity and fraud reviews/investigations.
• Experience in writing and preparing Suspicious Activity Reports (SARs) by applicable regulatory requirements preferred – Not a must
• Work experience in a financial institution with job-specific work experience in Fraud Monitoring Preferred
• Excellent accuracy and strong attention to detail
• Good organizational skills - ability to multitask and prioritize
• Excellent organizational and time management skills.
• Excellent research skills including experience with online search tools, such as but not limited to KYC, and Cognos.
• Advanced proficiency in Microsoft Word, Excel, Access, and Outlook.
• Strong attention to detail and follow-up skills.
• Strong writing, analytical, and communication skills. Must be able to multitask and complete projects on time.
• Ability to understand and draw conclusions from research conducted.
• Should be a self-starter, and organized, and must have the ability to work independently, without supervision.

Job Type: Contract

Pay: $20.00 - $25.00 per hour

Expected hours: 8 per week

Schedule:

• 8 hour shift
• Day shift

Work Location: Hybrid remote in New Castle, DE 19720