What are the responsibilities and job description for the Renewals (Remote US) position at DataStax?
Dear trailblazers, forward-thinkers, and doers - We want you. DataStax is the open, multi-cloud stack for modern data apps. DataStax gives enterprises the freedom of choice, simplicity, and true cloud economics to deploy massive data, delivered via APIs, powering rich interactions on multi-cloud, open source and Kubernetes. We subscribe to a set of principles that guide how we collaboratively work together. We inspire each other with our values, obsessing over users and enterprises, taking action and focusing on results, innovating in technology, products, and everything we do, and defining success as the team winning. We foster a diverse working environment that is respectful, generates new ideas, promotes ownership, and encourages highly motivated individuals to shape tomorrow. These form the foundation of DataStax's culture and help drive our decisions.
We are looking for someone who is excited to lead our enterprises to success, build solid relationships, and has determination to push through complex situations of the renewal business.
What you will do:
Focus on building and maintaining healthy relationships with our current enterprises throughout their term and manage renewals within those accounts
Collaborate with other DataStax team members to help solve problems for our enterprises
Meticulous understanding of each account and their health status
Manage escalations and drive results to benefit both the enterprise and DataStax
Manage all the relevant contractual agreements
Your experience should include:
Renewals experience
Demonstrate an attitude of How and where can I add value?
Understand how to be proactive to meet deadlines within company policies without negatively impacting the working relationship with our enterprises.
Demonstrate building relationships in a way that is not only transactional but most importantly building up partnership
Understand the relationship value and need with enterprises due to size, territory, volume and complexity
If this motivates you, we'd love to hear from you! Would you like to join our team