Associate Systems Administrator

Datavail helps customers manage their data and maximize IT efficiency through application of our deep expertise in databases, analytics, and applications. We are North America’s largest data integration and database administration company with more than 900 employees on payroll and core operations in four countries. Founded in 2007, Datavail is based in Broomfield, Colorado and supports mid-market and enterprise clients headquartered in North America. For more information, visit www.datavail.com.

Position: Associate Systems Administrator
Location: Mumbai 
Education:  Bachelor’s degree (Technical) 
Experience:  At least 8 to 10 years of experience in end user IT support with basic Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge.

Skills: 

•    In-depth Windows Server (2016 and 2019) and Win10, High Availability, Load Balancing, and Disaster Recovery.
•    Hands-on experience with configuration management required (e.g. Ansible, Terraform, Puppet)
•    Skills:  Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience
•    ITIL, Cisco IPT preferred
•    Extensive experience troubleshooting complex issues
•    Ability to install and manage multiple application environments
•    Ability to work independently and manage competing priorities
•    In-depth knowledge of Server hardware
•    In-depth networking background
•    VPN Endpoint troubleshooting

As Required Including But Not Limited To:
•    Hardware and infrastructure
•    Third party application support
Job Functions:
•    Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.)
•    Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers
•    Configuration Management using Ansible, terraform.
•    Support cloud infrastructure in AWS and Azure
•    Hands on experience on Backup and restore technology
•    Handle complex IT projects and role-outs
•    Configure, manage and maintain Hyper-V and Nutanix clusters
•    Configure and manage Antivirus
•    O365 configuration and management
•    VPN configuration and management
•    Monitoring and configuring logging of devices, endpoints
•    Configuring and managing Storages as SAN, NAS
•    Troubleshooting issues on replication at windows and storage level
•    Performance monitoring of servers (Disk space, usage, CPU & Memory usages)
•    New server VM builds & in-place OS upgrades
•    Troubleshooting AD replication issues.
•    Managing  AD, GPO, DNS & DHCP
•    Server Management using iLO
•    Handling ticket escalations and participation in rotating 24x7 on-call schedule
•    Following ITIL Processes (Change Management, Incident Management & Problem Management etc.)

Certifications desirable:

Citrix, Nutanix, AWS, Azure