Salary Job Openings

Customer Service Representative

Dave Mensch Agency LLC
Commerce Charter Township, MI Full Time
POSTED ON 6/15/2021 CLOSED ON 7/26/2021

Job Posting for Customer Service Representative at Dave Mensch Agency LLC

Job Description


Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


Benefits


Life Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

Hands On Training

Performance BonusesProfessional Work EnvironmentRetirement BenefitsOffice Snacks & Coffee


Responsibilities


  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Take premium payments from customers.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.

Requirements


  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Professional phone etiquette.
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Salary.com Estimation for Customer Service Representative in Commerce Charter Township, MI
$35,514 to $44,509
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