What are the responsibilities and job description for the Shift Manager position at Dave's Hot Chicken?
Job Type: Full-Time
Company Benefits
Dave’s Hot Chicken is not only one of the fastest growing restaurant chains in the country, it’s an amazing place to work!
• Earn tips
• Earn monthly bonuses
• 4-day work week
• Free meals every shift you work
• Ability to grow and earn promotions
• Company emphasis on work-life balance
Job Description
• Effectively plan, organize, and implement all daily operational routines and activities alongside the Assistant Manager
• Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
• Assign duties to specific Team Members based on role and skill level
• Greet Guests, record orders, and serve food and beverages with a positive and helpful attitude
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
• Handle Guests’ concerns and complaints professionally and calmly to resolve problems
• Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale
• Complete all required administrative duties and daily paperwork including required checklists
• Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
• Establish an environment of trust to ensure honest, open, and direct communication
• Role model and set a positive example for the entire Team in all aspects of business and personnel practices
• Excellent organizational, time management, delegation and problem-solving skills
• Strong attention to detail and ability to multitask
• Effective communication with Team Members and Management Team
• Confident, proactive, and willing to take on challenges
• Flexibility to work various shifts
• Ability to stand for extended periods as needed
• Ability to bend, stoop, and lift if necessary
• Previous Shift Manager/Assistant Management experience preferred
Salary : $21
