Case Manager (Personal Injury)

**APPLICANTS MUST COMPLETE THE SKILLS TEST IN ORDER TO BE CONSIDERED FOR THIS POSITION**

Our firm has an immediate opening for an experienced full-time Personal Injury Case Manager.

The successful candidate will be responsible for handling a variety of cases while providing support to our clients. You should have a passion for helping others and a dedication to providing the highest level of customer care.

We offer a competitive salary, retirement plan, and other benefits. This position requires the ability to manage multiple tasks simultaneously. We are looking for someone with a positive attitude who is motivated and detail oriented.

Responsibilities:

• Must know how to work with and manage a diverse group and how to pivot.
• Must know medical management and how it ties into case management.
• Familiar with case and claim values.
• Communicate effectively with doctors, patients, health care entities to gather information, provide updates, and coordinate patient care.
• Ensure all necessary documentation and paperwork is completed in a timely and accurate manner.
• Assist in coordinating patient care and follow-up appointments.
• Provide support and guidance to patients and their families throughout the case management process.
• Utilize case management software to track and document case progress.
• Gathering medical reports.
• Determining the extent of damage covered by the insurance policy, along with other basic litigation duties.
• Handling all types of pre-litigation cases including auto, dog bites, slip and fall, premise, pedestrian, and government claims.
• Opening claims, sending representation letters, setting clients up with medical providers, managing appointments, running policy limits, requesting police reports, sending D.M.V. documents, requesting medical records, bills, and confirming medical balances.
• Work in a fast-paced environment and understands the importance of responding quickly to the needs of the clients.
• Coordinate and monitor services provided by various agencies and organizations.

Qualifications:

• Knowledge in personal injury is a MUST.
• Bilingual in Spanish (REQUIRED)
• Must be organized excellent at multi-tasking.
• Exceptional customer service skills
• Strong understanding of medical terminology and procedures
• Exceptional analytical skills with the ability to critically evaluate medical records and complex medical information.
• Excellent communication skills, both written and verbal, for effective collaboration and client interaction.
• Detail-oriented approach with a commitment to accuracy and thoroughness.
• Critical thinking and problem solving to determine the best course for each client.
• Ability to manage a high caliber caseload while maintaining quality and meeting deadlines.
• Experience assisting doctors and patients in a healthcare setting.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficient in using case management software and Microsoft Office.

Experience:

• Minimum 3 years experience with Personal Injury Case Management

PLEASE SUBMIT RESUME ONLY IF YOU HAVE EXPERIENCE

Job Type: Full-time

Pay: $32 - $38 per hour compensative bonus

Benefits:

• Medical insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurances (Life/Disability/Accident/Illness)
• 401K w/company matching
• Paid time off

Schedule:

• 8-hour shift
• Monday to Friday 9 am to 5:30 pm OR 8 am to 5 pm
• Overtime occasionally

Education:

• High school or equivalent

Work Location: IN PERSON (OFFICE)

Job Type: Full-time

Pay: $32.00 - $38.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Patient demographics:

• Adults
• Children
• Older adults

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Personal Injury Case Management: 3 years (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• Orange, CA 92868: Relocate before starting work (Required)

Work Location: Hybrid remote in Orange, CA 92868