Overview
The Reservations Group Coordiantor will coordinate, balance, and block the hotel’s guest room inventory and act as a liaison between the Housekeeping, Front Office, Engineering, Sales, and Reservations department regarding the status and distribution of all guest rooms and group room blocks.
A portion of this role will also handle the billing process.
Responsibilities
give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.
PERSONAL DEVELOPMENT : Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions;
solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.
actively seek and report potential security risks or hazardous conditions.
TELEPHONE OPERATIONS : Understands telephone procedures and can operate the system with a minimum of service complaints;
occasionally receives compliments from guests; responds promptly and makes few errors on guest requests; is courteous and speaks in a clear friendly tone of voice
Qualifications
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.
A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals : Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
Last updated : 2024-05-10
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