Dispatcher

At Day & Ross, you’ll go far.
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role
Dispatcher
Full-time
DuBois, PA

This position is a key member of the Operations Team. This position ensures safe, on-time delivery for various customers, while maximizing the productivity and profitability of an assigned fleet of drivers and trucks. Our Dispatchers are also responsible for creating a positive quality of work for drivers and provide safe and effective driver management to enhance driver retention. Additionally, they ensure drivers adherence to company policy and procedures.

How You’ll Help

• Have strong attention to detail and multitask with ease.
• Have a positive and professional disposition.
• Thrive in a fast paced, high pressure environment, and enjoy working as part of a team.
• Effectively problem solve and prioritize tasks.
• Ensure driver success through relationship building, effective communication, positive recognition and timely addressing of issues (performance and personal related).
• Provide complete load information, including routing and directions to ensure drivers are fully prepared for work assignments.
• Monitor critical loads and be able to determine if a recovery plan is needed.
• Assist/coach driver time-management issues, i.e., departure times, driving time management to ensure on-time delivery and hours of services compliance.
• Assist/coach drivers on PeopleNet Mobilecom system.
• Follow all established company processes, procedures and protocol.
• Maintain compliance with DOT regulations and company rules.
• Perform driver performance evaluations and document issues and disciplinary discussions.

Your Skills & Experience

• Have at least 1 year’ experience in an administrative, customer service related position.
• Possess a High School Diploma or GED. Associates Degree or better is preferred.
• Have thorough knowledge of DOT regulations.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.
• Ability to work under a flexible work schedule.
• Computer skills; MS Office, ability to learn new programs, platforms.
• Team orientation; willing to participate and support all aspects of operation.
• Must be a self-starter with a strong sense of urgency and priority management.
• Must have strong communication skills.
• English, additional languages are considered assets
• Have good experience with a Windows Operating System.
• Logistics software experience is preferred

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Job Type: Full-time

Pay: Up to $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location