Front Desk Clerk

DAYS INN AND SUITES
South Gate, CA Full Time
POSTED ON 5/5/2024

URGENT Open position 5 days a week: Stable full time position. The schedule is a set weekly schedule, it will not change. Pay $16.00/hour

-Daily tasks: Arrive to work on time to count the cash register, log into computer system with your assigned log in information. Previous clerk will brief you on any notes left from. Always read notes posted inside office.

-Greet customers in a professional matter at the registration window, check in today's arrivals.

-Handle cash and credit card payments

-Input customer's information in Hotel computer system.

-Handle pre-paid reservations. Handle No-Show reservations. Handle cancellations.

-Issue room key cards.

-In case of any issues with computer system must call Tech Support for assistance.

-Assist in-house guests that require additional assistance/offer a resolution/resolve guests requests. Must follow up with customer if they report any issues with their room.

-Answer in house phone calls/Answer outside phone calls/Make new reservations/Modify reservations/Take phone messages and forward the message to correct person.

-Maintain a clean office space at all times.

-Monitor surveillance system, call police for assistance in case of suspicious activity or any disturbances that may occur on the property.

-Closing your shift: must balance cash register before closing your bank in computer.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Every weekend

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Work Location: In person

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