Account Manager/Collector

Exciting Career Opportunity: Join Our Vibrant Team in Akron!

Are you ready to embark on a fulfilling professional journey where your potential will thrive and your accomplishments will be rewarded? Look no further! We are seeking exceptional individuals like you to become part of our vibrant team, bringing positivity and motivation to the workplace while enjoying a relaxed and friendly environment.

At DBS Financial, we take pride in our strong presence in Akron since 1990, and we are eager to welcome enthusiastic and dedicated individuals who value good service and teamwork. No prior experience is required as we provide comprehensive on-the-job training to support your growth and success.

Why choose us?

Exceptional Benefits: Enjoy a range of fantastic benefits, including a competitive hourly rate of $20, with the opportunity to earn monthly bonuses of equal or higher value. Additionally, we provide paid vacations, medical benefits, and a 401(k) plan with company matching, ensuring your financial well-being and peace of mind.

Positive Office Environment: Join our lively office setting where collaboration and respect are highly valued. Our focus on maintaining a friendly and relaxed atmosphere fosters creativity and allows you to work comfortably and confidently.

Work-Life Balance: We understand the importance of personal time and believe in supporting your well-being. You'll have the luxury of a five-day workweek, with no late nights or work on Sundays. Additionally, Saturdays will be from 9 am to 4 pm, allowing for a well-rounded schedule.

Job Requirements:

Excellent Listening Skills: Demonstrate your ability to listen attentively and effectively assist customers in problem-solving, ensuring their utmost satisfaction.

Customer Service Mindset: Exhibit a genuine desire to provide exceptional service to our valued customers, going above and beyond to meet their needs.

Attention to Detail and Computer Proficiency: Display a meticulous eye for detail and possess strong computer skills to effectively manage and document customer interactions.

Team Player: Embrace the values of honesty, respect, and collaboration, working harmoniously with colleagues to achieve shared goals.

Strong Work Ethic: Showcase your dedication and commitment to producing high-quality work while maintaining a positive attitude.

Exceptional Phone Skills: Make a high volume of calls, with a minimum requirement of 120 or more calls per day. Showcase your excellent communication skills, maintaining professionalism and enthusiasm throughout each interaction.

Availability on Saturdays: Be flexible and available to work on Saturdays from 9 am to 4 pm, ensuring seamless customer service coverage and contributing to the success of our team.

Reliable Commute: Ability to commute reliably to our Akron office, ensuring your presence and punctuality.

Join our team today and embark on a fulfilling career that offers personal and professional growth, competitive compensation, and an inviting work environment.

Job Type: Full-time

Salary: Starting from $20.00 per hour

Benefits:

401(k) with matching

Employee Assistance Program

Flexible Spending Account

Health Insurance

Paid Time Off

Comprehensive Training Program

Referral Program

Physical Setting: Office

Schedule:

8-hour day shift, including Saturdays from 9 am to 4 pm

Ability to commute/relocate:

Akron, OH: Must be able to reliably commute or plan to relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Paid training
• Referral program

Work setting:

• Office

Work Location: In person