OPERATIONS MANAGER ASSISTANT
Under the direct supervision of the Operation Manager for DC Enclosures, Inc, this position provides administrative and clerical support for the Operations Manager of a construction company. In addition to typing, filing, and scheduling, the assistant will perform duties such as record keeping, coordination of meetings, coordinating direct mail, planning future marketing campaigns, payroll, employee benefits, human resources, and working on special projects. Also, answers non-routine correspondence and assemble highly confidential and sensitive information. Deals with a diverse group of important external callers and visitors and internal contacts at all levels of the organization. Independent judgment is needed to plan, prioritize and organize a diversified workload.
The most qualified candidate for this role will have experience assisting within a customer service environment. This position also requires an understanding of office productivity applications such as Microsoft Office suite and Windows operation systems, including QuickBooks Desktop. Anyone that might fit well at DC Enclosures must be reliable, flexible, people-oriented, friendly, patient, fast learning, quick thinking, illustrates initiative and responsibility. This person will LOVE providing our customers, both internal and external, with great and honest customer service. A high-quality productivity level within a fast-paced environment is a necessity.
Responsibilities: The general list may not include all duties involved with being assistant to the Operations Manager that entails assisting in the daily operations as needed, including marketing, human resources, accounts receivable and payable, and customer relations, both internal and external
Administrative Duties
Preserve historical records by maintaining a working knowledge of information sources, verifying the accuracy of statistics, entering data, backing up the system. Complete in a timely matter with accuracy
Maintain quality service by following organization standards
Draft correspondences and other formal documents
Greet and assist onsite guest
Input and maintain customer and vendor correspondence
Maintain Customer files, including current and historical information
Assist in the completion of special projects
Run errands for management
Coordinate company lunches and events
Coordinate company training, including preparation of handouts, booklets, and PowerPoint presentations
Maintains customer confidence and protects operations by keeping financial information confidential.
Provides financial information to management by researching and analyzing accounting data; and preparing reports.
Various administrative duties, including ordering and purchasing office supplies and equipment
Maintain phone system and all employee cell phones
Answer up to 6 phone lines and direct callers where needed
Fill out and submit various reports as necessary
Perform filing and general administrative tasks
Provides administrative assistance to owner and field personnel
Incoming/outgoing mail – FedEx / UPS shipment
Maintain detailed filing system, including the creation of new files
Maintain office equipment and supplies
Accounting Duties
Monitor customer accounts for non-payment and delayed payment
Analyze discrepancies and unpaid invoices
Maintain vendor files
Prepare payments by verifying documentation and requesting disbursements.
Purchasing entries (CC, POs, checks, etc.)
Invoicing Clients for Change Orders and following up for approval and collection of payment
Assist with Payables (Subcontractors and Vendors)
Assist with Account reconciliation (multiple Vendors & Clients)
Assist Expense tracking across multiple Projects, Classes, and Cost Codes
Vendor/ Subcontractor compliance (Insurances, W-9, Contracts, Licensing kept up to date, initial set up and trade agreements)
Assist with Bank Account/Credit Card Reconciliations
Maintain company credit cards/receipts
Payroll/HR Duties
Assist with processing payroll, including time tracking
Collect, confirm, and process timesheets
Track employee attendance
Enter employees' schedules into the Time Tracking App
Verify and process employee expense reports and reimbursements
Assist with related employee questions while keeping them confidential
Assist and direct employees to access their employee benefits
Maintain Employee Handbook, Safety Manual and Operation Processes and Procedure Standard Manuals for updates and changes
Maintain WC/GL Subcontractor insurance certificates
Enter and set up New Subcontractor files
Marketing Duties
Maintain web hosting/email, including social media
Various marketing duties including advertising schedule and meeting with media companies and planning strategies in manager's absence
Assisting with customers in the showroom and over the phone, and via email
Assist as needed with Marketing and Installation Departments in needed administrative needs
Requirements:
Familiarity with bookkeeping and basic accounting procedures
Excellent ability to multi-task and prioritize work
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficiency in Microsoft Office with an emphasis in Word and Excel QuickBooks
Familiar with TEAMS, Office 365
Job Type: Full-time
Required experience:
Accounting: 2 year
Office Assistant: 2 year
Experience in QuickBooks is a must
Must be able to pass a background check
Construction Setting experience is a preferred
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
High-stress tolerance -- thrives in a high-pressure environment
Required license or certification:
Driver's License
Education:
High school or equivalent (Required)
Typical start time:
8 AM
Typical end time:
5 PM
DC ENCLOSURES, INC is a DRUG-FREE WORKPLACE
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