Gift Shop Coordinator (Fayette, AL)

Overview

To provide a centralized system through which customers can obtain information regarding patient location, phone numbers, while protecting patient confidentiality, and provide information about DCH and its services to customers.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

High School diploma or equivalent is required. College degree and previous retail experience preferred.  Minimum typing skills of 20 wpm required. Good manual and finger dexterity. Good working knowledge of computer and keyboard operations and general office equipment. Must be able to effectively use Microsoft Office – basic Word and Excel skills required. Requires basic bookkeeping and familiar cash register sales, cash handling and reporting. Good written and verbal communication, good organizational skills. Must detailed oriented. Must be comfortable working with multi-generations and the public. Must be able to read, write legibly, speak, and comprehend English.

Working Conditions

M-Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force

frequently and/or greater than negligible up to 10 pounds of force constantly to move objects.

Physical demand requirements are in excess of those for Light Work.

NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Comes in contact with others, coordinates and leads others, deals with external customers, uses electronic mail and telephone, types letters and memos, participates in face to face discussions, works with groups or team, makes presentations to large groups, responsible for outcomes and results.  Physical presence onsite is essential.  Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.