What are the responsibilities and job description for the Ethernet/IP Technician II position at DCN, LLC (dba Dakota Carrier Network)?
A rewarding and challenging opportunity to work in a Network Operations Center (NOC) supporting DCN’s high quality, state of the art Carrier Ethernet and IP networks. DCN is looking for a career minded individual who is highly motivated to add to our team of technicians supporting DCN’s various Carrier Ethernet and IP platforms. This position can be located in either Fargo or Bismarck.
ESSENTIAL JOB FUNCTIONS:
- Work in the DCN NOC. This would include network monitoring, network provisioning, trouble analysis, receiving, and resolving trouble reports, and administration of equipment.
- Provision and troubleshoot Carrier Ethernet and IP services and equipment.
- Provision and troubleshoot DNS and Managed Firewall services and equipment.
- Assist customers with initial service activation.
- Interface with local and national telecommunications providers for the operation, administration, maintenance, and provisioning of multiple types of services.
- Assure the highest quality network service is provided to the customer.
- Some travel may be required for work and training.
- Will work in an on-call role on a rotating basis with other NOC technicians.
QUALIFICATIONS:
- Extensive knowledge and experience working with router and switch configurations.
- Skill in analytical thinking and problem solving.
- Skill in reading and interpreting technical documents and information.
- Ability to evaluate, test and repair Carrier Ethernet and IP services and equipment.
- Ability to multitask and pay close attention to detail.
- Ability to communicate with customers and employees in a professional manner.
- Ability to work independently and make sound technical decisions.
- 3-5 years’ experience working in the areas of Carrier Ethernet and IP services.
BENEFITS: DCN offers a competitive salary and benefit package.
APPLICATION DEADLINE: Friday, September 29, 2023
Job Type: Full-time
Pay: $37.00 - $56.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- On call
Education:
- Bachelor's (Preferred)
Experience:
- Carrier Ethernet: 3 years (Preferred)
- IP services and equipment: 3 years (Preferred)
- router and switch configurations: 3 years (Preferred)
Work Location: In person
Salary : $37 - $56