Product Manager

Job Description:

The Product Manager will be responsible for forecasting, production, and/or marketing of a product or products. This individual will drive the vision and delivery of their assigned products to keep the business relevant and competitive.  Ideally this candidate is adept at understanding and communicating user problems and needs as functional requirements.  At times, this role will require balancing the competing needs of both internal and external users to define a roadmap that provides the best value to the company.  This is a mid-senior level remote position, reporting to our Headquarters office (Rockville, MD).

Essential Functions:

• Conduct market research and speak with customers to understand and articulate end-user problems that DealerOn is uniquely positioned to solve
• Manage software product roadmap including product and feature definition with development plan
• Develop metrics to assess the success of products and features and determine necessary enhancements
• Create functional and non-functional requirements for development teams. Clearly define user flows for features
• Work with User Experience Designers and Engineers to refine experiences and update the requirements based on design and usability testing
• Create and maintain documentation for internal stakeholders and clients
• Develop and test hypotheses for new features utilizing wireframes and user stories and by working with a cross-functional team of designers, developers, product managers, and customer-facing roles to vet, build and ship new products and features
• Manage the product backlog to ensure designers and developers always have clear requirements and acceptance criteria for upcoming work
• Triage and prioritize bug reports and new feature requests received from our current and potential customers, partners and stakeholders
• Communicate priorities and deadlines to the stakeholders
• Participate in all product team meetings including daily standups, sprint planning, retrospectives, and backlog grooming sessions
• Leverage JIRA to create product backlogs, track sprints and user stories, and monitor team efficiency
• Maintain the product backlog to ensure designers and developers always have clear acceptance criteria for upcoming work

Required Skills/Experience:

• Bachelor’s degree or equivalent working experience in development
• 2 years’ experience managing the work of cross functional teams of five or more developers, designers and or creative operations
• 3 years of experience in Software Product Management including working with Agile teams
• Proficiency in one or more of the following software development applications (alternate experience considered): Jira, Confluence, Balsamiq, Github, or Microsoft Project
• Detail oriented mentality possessing clear written and verbal communication skills
• Proven ability to verify acceptance criteria with users of new features and products
• Proactive problem solver with confidence and a respect for other people
• Proficient in Excel, Microsoft Word and Outlook
• Strong time management and organizational skills
• Creative and independent thinking in product design and definition
• Ability to prioritize requests to the benefit of our company and our clients
• Ability to work autonomously while still functioning in a team environment
• Ability to see the bigger picture and identify areas of opportunity and risk

Preferred Skills/Experience:

• 5 years’ experience in field or career
• Experience with Agile Methodology and Scrum framework
• Formal product management training
• Experience in a fast-paced environment
• Ability to prioritize tasks that change frequently and manage unexpected demands
• Dependable, follows instructions and takes initiative to solve problems
• Competent technical writer (white papers, user guides, case studies, etc.)
• Experience with road mapping tools such as ProductPlan, Aha! or Monday.com