Building Materials Specialist

We are currently seeking a Building Material Specialist in our Cincinnati, OH branch to assist customers and complete sales transactions.

The Responsibilities Include:

• Manage main phones in a prompt and courteous manner.
• Provide quality service to store customers using clear communication skills.
• Be knowledgeable regarding all Company products and services
• Collect contact names and information for deliveries and billing purposes.
• Provide administrative support by handling and verifying returns and requesting transfers.
• Take customer orders, suggesting additional merchandise and promoting bulk buying as appropriate.
• Inform customers of special promotions or other sales related information.
• Keep Credit Department informed of significant customer issues, concerns, and relevant competitive information.
• Encourage new or potential customers to complete credit applications.
• Receive payments and follow all Company procedures in processing all payments.

SKILLS, KNOWLEDGE AND ABILITIES:

• Confidentiality – keeps all confidential matters concerning the affairs of Dealer's Choice/Beacon in full confidence.
• Technical skills – adequate skill in Mincron.
• Communication Listening – extracts and uses information from oral communications
• Oral Communication – Effectively expresses himself in one-on-one communications.
• Written Communications – Ability to write reports, business correspondence, and procedure manuals.
• Integrity – Maintains social, ethical, organizational and departmental norms.
• Attention to Detail – accomplishes total tasks, showing concern for all areas, no matter how small.
• Practical Learning – assimilates and applies new information.
• Tolerance for Stress – performs under pressure.
• Customer Awareness – look for opportunities to improve customer service orientation through better understanding and empathy for the customer experience.
• Can-do Attitude – Take personal responsibility for successful completion of each task.
• Adaptability – maintains effectiveness with varying tasks, responsibilities and people
• Impact – creates a good impression.
• Judgment – Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Policy Knowledge – is knowledgeable of departmental and organizational policies/procedures. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Be able to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.
• Efficiency - Able to multi-task and handle requests from multiple sources in an accurate manner
• Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Contacts - All branch employees, including management, on a regular basis and Customers.

The Ideal Candidate Will Have:

• Preferably a BS in Marketing/Sales, Business.
• Two years of Industry (or) Industry related experience in Commercial Roofing and Residential Roofing.
• Two years prior outside roofing sales or Inside Sales experience (preferably in the building material distribution industry).
• Must have experience in the building material distribution industry, particularly selling commercial roofing products, with demonstrated success in those products to a local contractor base.
• Mincron operating system.   Ability to learn software package.
• Knowledge of Microsoft Outlook, Internet, Word, and Excel.
• Products: Residential Roofing, Residential Siding and Windows (Vinyl & Wood).
• Must posses the entrepreneur spirit, be self-motivated, and enthusiastic about our business.
• Must have excellent customer service skills and attitude.
• Must be detailed oriented and possess excellent organizational and time management skills.
• Must be analytical and able to solve problems.
• Must have good verbal and written communication skills.
• Must be ethical and honest.
• Must be dependable and have a current state issued driver’s license with a satisfactory driving record.
• Must be legally entitled to work in the United States.
• Must be able to pass a company required drug test.
• Must be able to read, speak and write the English language to communicate with vendors, customers and other branch employees.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Cincinnati, OH 45223: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $44,900 - $56,800