What are the responsibilities and job description for the Director of Delivery position at Decypher?
The Director of Delivery is a key leadership role for driving the growth and strategic direction of the Delivery Team. This role involves developing and executing business strategies and fostering relationships that contribute to Decyphers overall growth and success. The Director of Delivery will work closely with cross-functional teams to shape the Decyphers long term vision and drive sustainable growth.
Supervisory Responsibilities:
- Direct supervision to Account Managers in various remote locations and regions.
- Direct supervision to Administrative Assistant assigned to Delivery.
Duties/Responsibilities:
- Drive collaboration across the organization to identify needs and develop scalable solutions.
- Prioritize objectives and implement strategies to achieve company initiatives as part of the leadership team.
- Deploy data and research to drive cross-business corporate prioritization.
- Collaborate with stakeholders to achieve mutual goals.
- Form and lead internal teams, providing training and mentorship as needed.
- Directly and indirectly manage staff with the goal of enhancing professional development and personal growth.
- Manage relationships with key clients.
Travel to customer sites as necessary for effective Customer Relationship Management
Additional duties as assigned
Decypher reserves the right to update, modify and change the job description to meet the demands and needs of the organization and their customer(s). This includes, but not limited to; duties assigned, job title and work schedule.
Required Skills/Abilities:
- Strategic vision with the ability to execute
- Demonstrated leadership presence and maturity
- Impeccable judgment and ability to make sound decisions in a fast-paced, dynamic setting
- Excellent written and verbal communication skills
- Executive-level presentation skills and ability to handle high-level client interactions
- Strong interpersonal, relationship-building, and negotiating skills
- High level of proficiency with Microsoft Office (Excel, Outlook, PowerPoint)
- Detail orientated
Education and Experience Requirements:
- Bachelors degree in business or a related field
- MBA or other graduate-level degree (preferred)
- Minimum of ten years experience leading high-performing teams
- Knowledge in recruitment, hiring, and retention practices in a Federal contract environment (preferred)
- Previous project management or business development experience a plus
Physical requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Work Location: Hybrid and/or remote
Travel to customer sites as necessary for effective Customer Relationship Management
Schedule: Flexible to meet customer and employee needs
