dental office patient care coordinator

We have an exciting opportunity to work with a wonderful team and great group of patients in a small dental office in a beautiful community. We are looking for a candidate that is professional and dedicated to helping provide the best care to our patients.

Essential Functions:

Operate telephone to answer, screen and forward calls, providing information, taking messages and scheduling appointments.

• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Learn to operate new office technologies as they are developed and implemented.
• Memorize and use scripts effectively both over the phone and in person.
• File and maintain records.

Collect, sort, distribute and prepare mail, messages and courier deliveries.

• Input data into computer by typing at least 50 WPM with minimal errors.

Provide information about the Practice, such as location of offices, employees within the organization, or services provided.

Transmit information or documents to patients, using computer, mail, or facsimile machine.

Must always represent the practice in a professional, pleasant, and cooperative manner.

Maintain regular attendance and adhere to assigned work schedule and office policies.

Must be able to comfortably and efficiently handle multiple deadlines and task assignments.

Must be able to work both independently and cooperatively in team settings.

Occasionally there may be some travel, by car or plane, required in order for you to participate in continuing education or seminars.

Other duties and tasks, as assigned periodically.

Success Factors:

Always maintain the highest level of confidentiality to HIPAA standards.

Adhere to strict safety guidelines and procedures to OSHA and office standards.

Must be comfortable seeing and able to maintain a professional demeanor and attitude while working around blood and smells that may be unpleasant.

Must be detail oriented in order to prepare and process business correspondence.

You must be flexible and understand that your job duties may change from time to time and that you may be asked to “help out” in other areas of the office.

Must demonstrate active listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Must demonstrate good reading comprehension - Understanding written sentences and paragraphs in work related documents.

Must demonstrate excellent communication skills - Talking to others to convey information effectively.

Experience and Education:

High School Diploma.

Accurate typing at 40 words per minute.

Three Year Minimum Dental Office experience required.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Work setting:

• In-person

Ability to Relocate:

• Deerfield, NH 03037: Relocate before starting work (Required)

Work Location: In person