IT Finance - Business Relationship Manager

Your role at Baxter

As Baxter transforms our IT organization into an innovative and strategic partner to the business, a key initiative is to invest in our IT talent in order to develop new skills and stronger business acumen. You are encouraged to take thoughtful action in developing your career and are given a myriad of resources to make that a reality. Think training, conferences, certifications, and support for advanced degrees. We live and breathe technology, but we also recognize space outside of work is needed. Take paid time off when you need to and come back refreshed so we can continue to save and sustain lives!

If you are a motivated and experienced IT professional looking to make a difference in the healthcare industry, we encourage you to apply for this exciting opportunity!

Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.        

Baxter plans to spin off our ~$5B Kidney Care segment into an independent, publicly traded company. The new standalone entity will leverage our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. With its own investment priorities and enhanced management focus, the company will be better positioned to pursue growth opportunities and invest in innovation. We will build on our leadership in the kidney care space, fueled by our steadfast focus on innovation, our passion for patients and their families and our expertise in operational excellence.

This is where you can make an impact.

Your Team

The BRM will enable technology strategy and leadership and ensure alignment with business strategy.

This role works with various levels of leaders in the organization to shape the digital strategy and value proposition of the company, while engaging in major initiatives that drives business growth and advocating how new technologies can improve the company´s speed, agility, productivity, and innovation advantage.

To be successful, this role must engage with the leaders to build digital and technology understanding in the leadership team while collaborating on business strategies and outcomes to ensure the technology suite and roadmap within their respective product portfolios will deliver the required business value. This role will act as the single point of contact for multiple leaders and be accountable for IT team members’ relationship to ensure alignment across IT functions and process fluency.

What you'll be doing

• Be accountable to identify and design enabled solutions that deliver a ground-breaking increase in efficiency gains and revenue growth.
• Is accountable for all aspects of IT services either provided or led by any other group within the entire IT organization.
• Develop and drive IT strategies to align with a high impact business agenda supporting the business, including the integration points between this function and other functional IT partners.
• Accountable for relationships with business partners.
• Collaborate with vendors, industry consultants and senior company management to define information needs, develop cases and priorities, sustain service levels, and proactively facilitate business demands.
• Be a trusted advisor on helping the business to construct significant arguments for vital investments and the required organizational change activities that the business will be required to perform for success.
• Understand and anticipate the direction of the business, find opportunities based on the capability needs and make recommendations to support the desired future state outcome.
• Initiate and maintain a Function/Business Area capabilities roadmap by keeping current with technology advancements and digital innovations within the subject matter area
• Become an inspiring leader by introducing different ways that technology can improve value in our pursuit of operational improvements and revenue growth.
• Handle critical issue process accordingly when delivery of services falls outside of the SLA.
• Maintain a deep knowledge of the latest market and technology trends related to our industry and particularly to the business segment supported.
• Connects with other IT Leaders to keep alignment between product roadmaps and business needs.
• Monitor spend and IT investments according to plan and ensure timely work during budget and forecasts processes.
• Manage the demand and associated portfolio of technology investments for the business segment and/or division.
• Lead and drive continuous improvement opportunities for end-end business processes and system interdependencies across multiple functions.
• Work with senior leaders to evolve culture and interpersonal behavior, elevating IT into a strategic partner.

What you'll bring

• A bachelor’s degree in business or a related field such as technology, economics, computer science, data management, communication, marketing, or statistics required.
• Minimum 5 years’ of experience working with business leadership in creating measured value of IT investment, with at least 5 years in functional management and people leadership roles
• 5 years of experience in commercial technologies supporting capabilities such as marketing enablement, sales enablement, contracting, customer experience, etc. 5 years of experience in life sciences. and 5 years of experience in building cases (costs, benefits, assumptions).
• Certified Business Relationship Manager (CBRM®) accreditation conducive.
• Prior experience working in a highly matrixed, large organization preferred. Broad business process knowledge and business supporting technology knowledge.
• Exceptional ability to lead change using positive and collaborative methods.
• Ability to set expectations with business partners and successfully leverage governance for a positive business partner experience.
• Be able to influence others, using personal rather than positional power.
• Proficiency within project management skills
• Process improvement methodologies.
• Deep market trends understanding of the advancement and applicability of technology.
• Ability to evaluate, interpret and incorporate financial data into way we make decisions.
• Strong working knowledge of lean product principles and software development lifecycle

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $136,000 to $187,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.