F&B Pool Deck Operations Manager

The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.

As a Food & Beverage Operations Manager, you would be responsible for directing and organizing the activities and services of the Pool Deck in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Responsibilities

• Manage all Pool Deck operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling, evaluations and delivering recognition and rewards.
• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.
• Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
• Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events.
• Monitor all activities on the Pool Deck including cabanas, games, outdoor bars, and food service.
• Direct outdoor events and concerts on the Pool Deck.
• This position will also rotate as a Restaurant Manager to fill in where needed within the Resort.
• Monitor and promote all pop-up sales, outdoor outlets, poolside cabana massages and cabana sales. 
• Recruit, interview and train team members.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position, working at the Embassy Suites - Currents Pool Deck. Flexible schedule with Nights, weekends and holidays required. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Job Type: Full-time

Salary: $50,000.00 - $55,000.00 per year