Warehouse Associate

REQUIREMENTS:

High School diploma or equivalent required.  Entry-level to 1-year warehouse experience is normally required.  Must be able to move or lift 50-100 lbs. Must have a valid Tennessee driver's license.  Forklift experience and CDL license preferred. Must be able to pass background checks, drug screening, and physical exam.  

RESPONSIBILITIES:

Serves customers, pulls orders, and puts up stock and credits in the warehouse.          

Able to perform most warehouse duties with minimal supervision.

Able to follow all warehouse procedures in accordance with company policy.

Able to maintain a high level of productivity and low error rate.

Able to project professionalism by greeting customers immediately upon their arrival and servicing their needs quickly while they wait.

Able to handle Shop Waiting / Hot Tickets accurately and efficiently.

Able to pick customer / shop orders quickly and in accordance with company standards.

Able to identify types of branch transfers and complete them accurately and efficiently.

Able to complete delivery orders accurately and efficiently.

Able to determine parts availability using DBS.

Able to read and understand audit trails using DBS and OTG where appropriate.

Safety

• Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, and fully participating in Company accident prevention and safety improvement activities.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.

Customer Satisfaction

• Respond to all customer requests in a professional and courteous, timely, and responsive manner.
• Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
• Keep the Manager continually apprised to assist in answering customer questions and problems when necessary. 

Business

• Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high-quality solutions and maintaining a positive attitude and a safe work environment.
• Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
• Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. 
• Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
• Maintain company and product confidentiality. 
• Attend and participate in all meetings, training, and activities as required. 
• Adhere to all Company policies and departmental procedures and rules. 
• All other duties as assigned.

Work Conditions

• Maintain a clean, safe working environment.
• Communicate effectively, verbally and in writing. 
• Must be honest, reliable, and dependable, and display a positive attitude.
• Must be able to work well under occasional pressure or within work standards and deadlines. 
• Must be able to work independently and/or with others in a team environment. 
• Able to work a standard five-day schedule, including daily overtime and occasional weekend hours as needed.
• Meet all eligibility requirements to drive Company vehicles, including a current, valid driver’s license issued by the resident State. 

Physical Requirements

• Pass a pre-employment background check, and physical exam including a drug screen, and meet all physical requirements for the position. 
• Able to lift 20-75 pounds occasionally.

Stowers Machinery is fortunate to have served East Tennessee since 1960.  East Tennessee is a great place to live, work and raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually beneficial.  And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.