Lead Business Systems Analyst

Position Purpose:

The Lead Business Systems Analyst serves as a subject matter expert to define both business and software solutions to meet the needs of our Clients and Internal Product Managers. The role includes many diverse responsibilities ranging from initial analysis of both External and Internal Client needs through the delivery of the software solution. The Business Analyst is responsible for capturing project requirements, designing comprehensive solutions and ensuring that the end deliverables satisfies the Client’s objectives and expectations.

The Business Analyst works closely with other members of the project team to include supporting the Development and Quality Assurance Teams inclusive of supporting activities through the deployment of the Project.

Essential functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Strong Product and Industry knowledge of Auto Finance.
• Acts as the Subject Matter Expert on defi ORIGINATIONS, and/or Credit Bureau Processing inclusive of the related configuration.
• Leads design sessions and helps to determine the design the solution to the project request.
• Ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project
• Act as the liaison between all business units and the Technology team by interviewing, understanding and analyzing the needs of our customers and clients
• Creates detailed Business Specifications including but not limited to the following: current and desired state business process models, develop uses cases and/or user stories, defined business rules and preferences, proposed prototypes and acceptance criteria
• Prior experience in working on Credit Bureau related projects is a plus.
• Under general supervision, prepares business specifications from which technical specifications are formulated.
• Conduct preliminary investigation for project requests.
• Develop detailed Requirement documents and overall workflow.
• Review requirements with the Project/Delivery Team so that they gain an understanding of the specifications.
• Provide support to the Project/Delivery Team (On-shore and Off-shore) as the specifications are developed and tested.
• Participate in Test Plan reviews in order to verify that the Test Case scenarios satisfy the requirements.
• Provides support to the Client Services and Implementation Teams inclusive of demoing the new functionality to the Teams.
• Conducts analysis of business goals, objectives, and needs of the business environment.
• Makes recommendations to improve business processes. Assist in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for business units.
• Utilize systems and data to resolve business related analysis and research to support business goals.
• Provide financial or operational business-related analysis and research to support business goals.
• Lead a Team of Business Analysts and assists them in developing their requirements.
• Manage the impact on resources limited to assigned department.
• Works in conjunction with and as back-up Quality Assurance Analyst
• Responsible for the scheduling, planning and mentoring of direct reports

Other duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required education and experience:

• Bachelor’s Degree in related discipline
• Minimum of eight (8) years of experience as a Business Analyst or comparable experience with fundamental business knowledge
• Minimum of two (2) years of experience working in a financial institution or SaaS company

• Working knowledge of basic lending financial calculations, including but not limited to: lease and loan payment calculations, future value calculations, present value calculations, and APR calculations.
• Working knowledge of sales and use tax accounting and reporting processes for US and Canada

Preferred education and experience:

• Prior Retail and/or Lease Conversion experience is preferred.
• SQL knowledge is preferred.
• Agile methodology knowledge is preferred.
• Auto Finance Industry Knowledge is preferred.
• Knowledge of US GAAP, particularly pertaining to consumer lending, finance and leasing.
• Familiarity with FASB and Federal Reserve System standards related to consumer automobile lending and leasing.
• Basic understanding of income tax accounting and concepts, including asset depreciation and book income versus tax income timing differences

Additional eligibility requirements:

• Excellent time management skills including the ability to manage competing priorities
• Ability to establish and maintain effective working relationships with managers and associates, along with working with external clients and vendors
• Ability to interpret and communicate the needs of the business and the systems team effectively to all stakeholders, focusing on the “what” and the “why”, not the “how”
• Understands and applies the appropriate use of various analysis techniques (textual formats, models, diagrams and matrices)
• Demonstrated ability to evaluate and prioritize many tasks against limited development resources
• Knowledge of project management principles, practices, techniques, and tools
• Success presenting information to technical and non-technical staff in a manner facilitating understanding by the intended audience
• Advanced written skills to document needs accurately for delivery of a quality product
• Effectively recognizes opportunities beyond the underlying business needs and issues
• Demonstrated ability to work well in a team environment
• Strong Decision Making / Problem Solving skills
• Uses limited independent judgement to make decisions based on precedents and established guidelines.
• Knows when to refer issues to supervisor and when to handle the issues
• Provides some supportive advice with limited impact on the use of resources
• Strong communication skills that are effective at all levels of an organization
• Strong Client facing skills

Travel required:

• Travel is less than 20% of time

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Work environment

• Typical work hours are 8 am to 5 pm Monday through Friday Eastern Time or Central Time and may require additional hours to complete tasks on weekdays or weekends.
• Ability to use common computer equipment effectively

Physical demands

• Constantly operates a computer as all work is completed on an employer provided computer
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Light work that includes moving/carrying objects up to 10 pounds.