What are the responsibilities and job description for the Title Specialist position at Defi Solutions?
About defi SOLUTIONS: defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, together with technology-enabled processing services, creates a flexible, configurable, and scalable platform that addresses lenders' and borrowers' ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.
What is in it for You?
- Paid Training
- Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
- Tuition Reimbursement
- Onsite gym & cafeteria
- Day One - Comprehensive Benefits Package
- We encourage your individual growth and look to promote within!
Workplace Values: The Titles Specialist will be expected to operate in line with our workplace values which are:
- Get it done
- Win as a team
- Better every day
- Do it with passion
Duties and Responsibilities: The Titles Specialist will manage titles for our auto retail & lease portfolios for various clients, broken up into sub-specialties.
- Correction Team – This team is responsible for logging any incoming titles into the applicable services and determining the status of said titles. Processing any title modifications required on any inaccurate and unacceptable title received—processing state-to-state title transfer demands from the customer or DMV and executing duplicate title processes, name changes, and copy requests while maintaining day-to-day client follow-up and addressing each account queued for review and processing.
- Payoff Team - This team is responsible for processing the release of liens on titles that have been paid in full or deemed a total loss by signing off as lien holders on the appropriate title—generating and sending a lien release to release the collateral when we do not have the physical titles or releasing the lien via the electronic vendor portal from the state to the appropriate party who paid off the loan.
**Notary Public – Team members must obtain their Notary Public within 90 days (about three months) of employment. defi SOLUTIONS will pay for the test, accessories, and renewals.
Required Qualifications:
- Available to work on-site at our Amherst, NY office Monday - Friday, 8:30am - 5pm or 11:30am - 8pm
- High School diploma or GED
- Minimum one-year experience in high-volume, data entry, and administrative forced position
- Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel, Outlook)
- Ability to demonstrate, comprehend and apply our workplace values.
Travel required:
- No travel is required for this position
Affirmative Action/EEO Statement: defi SOLUTIONS is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.
- Assist in the development and implementation of GIS databases and systems
Skills:
- Proficiency in GIS software and tools (e.g., ArcGIS, QGIS)
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Effective communication and interpersonal skills
- Ability to work independently as well as in a team environment
- Strong customer service orientation
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
Job Type: Full-time
Pay: $19.50 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- No weekends
- Overtime
Ability to commute/relocate:
- Williamsville, NY 14221: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $20 - $20
