Automotive Service Advisor

Your career starts here!

Since being established in 1967, Delta Sonic has developed a strong reputation for providing value, quality, and integrity in the car care industry. We are one of the nation's largest providers of professional car care services with 32 locations across three states and growing. Some of our benefits include: a fun, team-based and fast-paced work environment, family-oriented leadership and management, company stability with opportunities for career advancement, professional training in communication, hospitality, and customer care, and scholarship opportunities and employee recognition programs.

Some of our benefits include:

• A fun, team-based and fast-paced work environment
• Family-oriented leadership and management
• Company stability with opportunities for career advancement
• Professional training in communication, hospitality, and customer care
• Scholarship opportunities and employee recognition programs
  
  

Delta Sonic Car Wash Systems Inc. is a 2022 Top Workplace!

Responsibilities:

As a front line representative of the Delta Sonic Team, Automotive Service Advisors are responsible for greeting all customers in a positive, enthusiastic, and professional manner while ensuring that each customer is educated on our products and services. Qualified candidates must have the ability to listen actively and interact professionally with customers while providing service recommendations based on maintenance schedules and service requirements. Candidates in this position have the ability to earn competitive pay of at least $20 an hour based on sales, commissions, and bonuses. This is a fast-paced position that requires the ability to multi-task with a sense of urgency while meeting customer service expectations. Additional responsibilities include, but are not limited to, transacting customer purchases, maintaining proper cash handling procedures, following all position-specific procedures, and ensuring the maintenance and cleanliness of shop premises. To better enhance product knowledge, all Automotive Service Advisors are crossed trained to work in the position of Oil Change Tech. Individuals in this position can enjoy working in our state-of-the-art automotive service shops. 

Requirements:

• Must be 18 years of age and a valid driver's license is preferred
• Prior experience in automotive service writing, customer service, and/or sales is required
• Excellent communication skills and a passion for providing great customer service
• Unwavering honesty and integrity
• Courteous and professional demeanor
• A detail-oriented mindset
• Must be a team player
• Willingness to work in all weather conditions, both indoor and outdoor environments
• Ability to work with a sense of urgency
• Ability to stand, walk and bend for long periods of time
• Ability to lift moderate amounts of weight
• Willingness to work a flexible schedule