Guest Coordinator

Job Summary

Delaware Learning Institute of Cosmetology seeks dynamic individual/s with excellent people skills who would love to help our guests, students, and educators. Strong organizational skills are necessary as you will supervise inventory, assist educators and students, answer phones, and much more.

A salon background is preferred but not mandatory. Aknowledge of Redken, Dermalogica, and nail products isa plus butnot required. Social media skills are also a requirement, as posting is part of this position. A strong willingness to learn and be a team player is critical.

Responsibilities and Duties

Provide superior customer service in all forms of communication.

The hired individual will be required to work Evening and weekend shifts

Assist in booking appointments for all guests on campus.

Maintain personal sales and achieve sales goals.

Help guests select services and products.

Demonstrate and sell products to guests where applicable.

Inform the supervisor quickly about problems related to guest issues and requests.

Serve as a resource for general product knowledge to all guests and staff members.

Assist in the execution of a complete and accurate physical inventory as required.

Assist in the flow of merchandise from stock areas to the selling floor in a timely and organized manner.

Present and reinforce a professional appearance and always maintain the Institute’s appearance and dress code standards.

Attend meetings as required.

Serve as a professional resource to all students and staff.

Enter grades into the school management software.

Perform other duties as assigned and required.

Responsibility: Financial: Accept and adjust service payments. Maintain the cash register and make timely bank deposits.

Contacts: Guests, academy students, and Institute staff

Qualifications and Skills

Education: High School diploma or equivalent. A salon background is beneficial but optional.

Experience: Customer service and retail experience.

Effort: This position requires daily use of excellent communication skills.

This position requires moderate physical effort. Unpacking and packing of materials that are needed when restocking, moving and setting up floor displays.

The requirement is to spend most of the work shift standing on feet.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 5 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• salon: 1 year (Required)
• excellent customer service: 2 years (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person